Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Austin Hall

La Mesa,CA

Summary

Sales Floor Supervisor supporting employees in achieving success and exceeding sales goals. Service-focused to improve sales, inventory turns and revenue generation in fast-paced environments. My role as a leader developed my delegation and development skills for new team members while keeping morale high to achieve all necessary metric goals.


Achievements:

• Led a team that consistently surpassed monthly comparable rate year over year.

• Implemented service-focused initiatives resulting in a Y% increase in customer satisfaction scores.

• Optimized inventory management, ensuring backroom/ sales floor organization

• Developed and mentored 15+ new team members, improving their sales performance and efficiencies

• Successfully maintained a high team morale, leading to the achievement of all metric goals.

Overview

4
4
years of professional experience

Work History

Sales Floor Team Lead

Target Corporation
03.2021 - Current

Sales Floor Management:

• Maintained a well-organized and fully stocked sales floor, ensuring the availability of the latest merchandise to consistently drive sales revenue. Revenue Generation:

• Achieved a remarkable milestone by generating $60 million in sales over a two-year period, significantly contributing to increased profitability and revenue.

Employee Training:

• Reduced process lags by implementing comprehensive training programs, equipping employees with best practices and protocols.

Sales Strategy:

• Successfully drove sales of company products and services through strategic and organized customer interactions, resulting in improved sales figures. • Performance Communication:

• Effectively communicated sales goals and key performance indicators to employees, fostering a results-oriented work environment.

Team Development:

• Played a pivotal role in the training, development, and mentorship of sales employees, enhancing their performance and professional growth.

Merchandiser

DPI Specialty Foods Mid Atlantic Division
03.2020 - 02.2021

• Enhanced store performance by effectively stocking shelves and creating eye-catching displays to meet the needs of both stores and suppliers.• Collaborated with store management to ensure successful planogram execution, aligning merchandising strategies with store objectives.• Dynamically adjusted window displays, interior setups, and signage to mirror inventory changes and promotions, driving customer engagement.• Exhibited strong teamwork by working closely with production and transportation team members.• Elevated sales by consistently replenishing shelves with current merchandise, showcasing products attractively.• Maintained a clean, organized work environment to optimize productivity and prioritize worker safety.

Education

BBA - Business Administration And Management

South University
Savannah, GA
02.2023

Skills

  • Stock Management
  • Staff Training and Motivation
  • Critical Thinking
  • Planning & Organizing
  • Problem Resolution
  • Keyholder
  • Compliance Requirements
  • Profit Target Achievement
  • Flexible Work Schedule
  • Manage Employees
  • Records Organization
  • Staff Coaching and Training
  • Retail Industry Experience
  • Adaptable to Changing Demands
  • Plan Sales
  • Delegation and Supervision
  • Store Reset and Recovery
  • Communications Strategies
  • Meeting Sales Goals
  • Item Ticketing and Pricing
  • Inventory Accuracy
  • Operational Efficiency

Accomplishments

  • Promoted to team lead after 2 months due to work ethic and flexibility that achieved support in struggling areas.

Timeline

Sales Floor Team Lead

Target Corporation
03.2021 - Current

Merchandiser

DPI Specialty Foods Mid Atlantic Division
03.2020 - 02.2021

BBA - Business Administration And Management

South University
Austin Hall