
Sales Floor Supervisor supporting employees in achieving success and exceeding sales goals. Service-focused to improve sales, inventory turns and revenue generation in fast-paced environments. My role as a leader developed my delegation and development skills for new team members while keeping morale high to achieve all necessary metric goals.
Achievements:
• Led a team that consistently surpassed monthly comparable rate year over year.
• Implemented service-focused initiatives resulting in a Y% increase in customer satisfaction scores.
• Optimized inventory management, ensuring backroom/ sales floor organization
• Developed and mentored 15+ new team members, improving their sales performance and efficiencies
• Successfully maintained a high team morale, leading to the achievement of all metric goals.
Sales Floor Management:
• Maintained a well-organized and fully stocked sales floor, ensuring the availability of the latest merchandise to consistently drive sales revenue. Revenue Generation:
• Achieved a remarkable milestone by generating $60 million in sales over a two-year period, significantly contributing to increased profitability and revenue.
Employee Training:
• Reduced process lags by implementing comprehensive training programs, equipping employees with best practices and protocols.
Sales Strategy:
• Successfully drove sales of company products and services through strategic and organized customer interactions, resulting in improved sales figures. • Performance Communication:
• Effectively communicated sales goals and key performance indicators to employees, fostering a results-oriented work environment.
Team Development:
• Played a pivotal role in the training, development, and mentorship of sales employees, enhancing their performance and professional growth.
• Enhanced store performance by effectively stocking shelves and creating eye-catching displays to meet the needs of both stores and suppliers.• Collaborated with store management to ensure successful planogram execution, aligning merchandising strategies with store objectives.• Dynamically adjusted window displays, interior setups, and signage to mirror inventory changes and promotions, driving customer engagement.• Exhibited strong teamwork by working closely with production and transportation team members.• Elevated sales by consistently replenishing shelves with current merchandise, showcasing products attractively.• Maintained a clean, organized work environment to optimize productivity and prioritize worker safety.