Austin Hall
Prince and Sons Landscaping
Lakeland,FL
4
Certifications
17
Years of experience
Assistant Maintenance Manager with experience overseeing preventive maintenance, building systems, and life-safety equipment across 10+ retail locations per week. Manages CMMS tracking, rapid response, and KPI follow-up while coordinating carpentry, plumbing, electrical, painting, roofing, heating, and cooling work. Builds site relationships, dealing with contracts, vendors, grounds and building compliance, and keeps store environments safe, functional, and ready for daily operations.
Work History
Landscaper
3 Months- Maintain regular communication with clients to review needs, priorities, and ongoing service expectations.
- Coordinate project schedules and follow up on open items to keep field work on track.
- Monitor account details and update records to support accurate service tracking and reporting.
- Review budgets with leadership and flag spending concerns before they affect account performance.
- Maintain HOA common areas up to contract standard, holding landscape crew accountable, walking property with HOA team members, ensuring compliance and satisfaction. Building equitable relationships with HOA staff to ensure continuity and compliance.
Assistant Maintenance Manager
3 Years 1 Month- Track Numerous maintenance work orders daily through the CMMS to prioritize repairs across multiple store locations.
- Coordinate preventive maintenance schedules for building systems, life safety equipment, and fire sprinkler equipment across assigned stores.
- Monitor facility performance and respond quickly to issues involving carpentry, plumbing, electrical, roofing, heating, and cooling systems.
- Support team members at multiple locations by setting priorities, coordinating tasks, and reinforcing consistent maintenance standards.
- Build relationships with store leaders and vendors through meetings, site visits, and clear follow-up on maintenance needs.
- Apply crisis management skills to address urgent facility issues, coordinate rapid response, and maintain safe store conditions.
Senior Internal Security Investigator and Asset Protection
2 Years 4 Months- Reviewed claim files daily for fraud indicators and documentation gaps.
- Investigated suspected insurance fraud using background checks, social media research, and recorded conversations.
- Built case evidence from research findings and presented findings to support investigative decisions.
- Audited claim files for errors and corrected issues that affected claim handling accuracy.
- Coached claims adjusters on proper handling procedures and reinforced compliance expectations.
- Trained new SIU employees on investigation workflows, documentation standards, and reporting expectations.
Correctional Officer
6 Years 2 Months- Controlled inmate movement and crowd flow during routine operations to maintain order and safety.
- Resolved inmate disputes and enforced discipline according to facility rules and standards.
- Conducted interviews and documented incident details related to inmate misconduct.
- Assign inmates work based on needs of the day. Supervise inmates while in a civilian setting and make sure everyone is safe and the work is getting done.
- Handle inmate disputes and disagreements, work hand in hand with the management and workers at the places we were assigned to. Handle inmate discipline.
- Maintain the highest level of awareness and attention to detail. Control inmate movement and crowd control. Do constant security checks and security rounds of assigned areas to make sure everyone was safe.
- I was also part of the Hardee Correctional Institution Rapid Response Team (RRT) The RRT is an earned position where you have to meet certain physical standards as well as pass an extensive firearms proficiency test, and be considered an ethical and moral applicant.
- As a member the RRT team, I was on call 24/7, 365 days a year for any possible security threat against the Florida Department of Corrections or itsconstituents. My duties and responsibilities varied GREATLY. Working as a team with my other members, We handled hostage negotiation, investigating inmate assaults, gang investigation, dealing with multiple/armed attackers, to crisis management and intervention, or utilizing the minimum amount of force necessary and allowed by FDLE standards and Florida statutes. These uses of force were sometimes armed, sometimes unarmed, depending on the situation. Often it involved dealing with very high stress environments, and extremely difficult people, with the goal always being of ending.
Regional Director
5 Years 4 Months- Managed 125 staff members across daily assignments, crew coordination, and field support for property preservation work.
- Oversaw 120 properties across interior and exterior maintenance for residential and commercial sites, including several HOA communities.
- Advanced from general laborer to supervisor in 6 months, reflecting rapid growth into higher responsibility.
- Served in a senior supervisory role for 4.5 years, handling discipline, evaluations, and promotion decisions.
- Directed day-to-day operations, assigning work and keeping crews aligned with property preservation priorities.
- Maintained inventory levels and reordered supplies as needed to support vehicles, tools, and jobsite materials.
- Built supplier relationships and supported hiring, training, and employee discipline across the operation.
Education
GED
Skills
Asset management
Inventory control
Budgeting
Project management
Management experience
Report writing
Preventive maintenance planning
Building systems maintenance
Vendor management
Compliance management
Auditing
Crisis management
Accident reporting
Security operations
Surveillance
Safety inspections
Life safety compliance
Leadership
Interviewing
Training & development
Conflict management
Team management
Communication skills
Crisis response
CMMS administration
Work order management
Maintenance scheduling
Preventive maintenance planning
Employee coaching
Team leadership
Supplier relations
Meeting facilitation
Relationship building
Stakeholder coordination
KPI tracking
Operational dashboards
Asset uptime analysis
Service level reporting
KPI tracking
CMMS management
Vendor oversight
Building systems maintenance
Facility operations
Budget monitoring
Emergency response coordination
Corrective action planning
Safety compliance
Team supervision
Property inspections
Grounds maintenance
Resident communication
Contract negotiation
Association governance
Meeting facilitation
Accomplishments
- Training - Designed and executed one-month training program for company sales team, increasing employee productivity and product knowledge.
- Resolved product issue through consumer testing.
- Supervised multiple teams of staff members.
- Business Development: - Developed strong relationships with key referral sources which resulted in 12% increase in referrals over one-year period. Initiated two key partnerships which resulted in revenue growth.
Certification
6-20 Adjuster's license
Personal Information
Work Permit: Authorized to work in the US for any employer
Additional Information
- Authorized to work in the US for any employer
- Having been part of management a time or two, I know having the necessary skills and talents to know how to not only deal with staff, but also the general public, is of the utmost importance. Cultivating a culture of responsibility, accountability, professionalism, teamwork, and a winning attitude are all keys to success. The true measure of a winner isn't someone who doesn't fail, because we all fail. We're only human after all. A winner is someone who fails, and doesn't give up. They have the drive and determination to keep pushing forward and not quit because it gets hard. Having a positive attitude and knowing that if you only try, you can achieve greatness is paramount to the success of any team. I always strive to teach my team these attributes and get us on the same page. Having everyone well trained at every task is very important to me. It keeps my team versatile and lets me be able to plug any of my employees in to any position or task, and know that they can achieve it efficiently and up to not only my own standards, but the standards at which the company has set as well. Working in Law Enforcement, I've dealt with a multitude of difficult and aggressive personalities. Patience, awareness, attention to detail, Outstanding professionalism, and excellent communication skills are just a few of the attributes necessary that I have and believe translate very well over into any career field.
Timeline
Landscaper
Prince and Sons Landscaping
07.2026 - CurrentRead More
Assistant Maintenance Manager
Nordstrom
06.2023 - 07.2026Read More
Senior Internal Security Investigator and Asset Protection
Geico
01.2021 - 05.2023Read More
Correctional Officer
Florida Department of Corrections
08.2015 - 10.2021Read More
Regional Director
Black Bear Property Preservation
04.2010 - 08.2015Read More
West Area
GED
Read More