Austin Hamlin
Mount Gilead,OH
Summary
Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Lot Manager/Mechanic
U.T.S
Columbus, OH
02.2023 - Current
- Updated records pertaining to incoming and outgoing shipments, invoices, payments using inventory software applications.
- Recruited and trained new employees to meet job requirements.
- Maintained cleanliness of the vehicle lot by scheduling regular maintenance services such as pressure washing and painting.
- Interviewed prospective employees and provided input to HR on hiring decisions.
- Drafted comprehensive policies and procedures governing day-to-day operations of the lot staff.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Proposed or approved modifications to project plans.
- Produced thorough, accurate and timely reports of project activities.
- Provided training and guidance to new staff members on proper handling of vehicles in the lot.
- Received vehicle shipments, checking physical condition and processing necessary paperwork for incoming stock.
- Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
- Conducted regular inspections of vehicles for quality control purposes, ensuring that they meet safety standards .
- Assisted with snow removal, light groundskeeping and other seasonal outdoor maintenance.
- Delegated work to staff, setting priorities and goals.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Monitored security systems to detect any suspicious activities or theft attempts, and took appropriate action when necessary.
- Reviewed completed work to verify consistency, quality and conformance.
- Maintained updated knowledge through continuing education and advanced training.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Assisted with customer requests and answered questions to improve satisfaction.
- Maintained schedule of class assignments to meet deadlines.
Mechanic
V.A.T
Columbus, OH
09.2014 - 05.2021
- Installed new or rebuilt engines into vehicles following manufacturer's instructions for installation procedures.
- Assessed vehicles or machinery to accurately diagnose and repair issues.
- Performed preventive maintenance services such as oil changes and tune-ups on cars and trucks.
- Assisted fellow mechanics when necessary during complex repairs.
- Maintained garage safety protocols to meet regulatory and company expectations.
- Tested components and systems using infrared engine analyzers, compression gauges and computerized diagnostic devices.
- Improved function of engines by replacing spark plugs, fuel filters and defective sensors.
- Interpreted drawings and schematics to pinpoint sources of mechanical issues.
- Reviewed work orders and discussed with supervisors.
- Executed preventive and corrective maintenance on work trucks and other vehicles.
- Conferred with customers to obtain descriptions of vehicle problems and discuss work or future repair requirements.
- Checked vehicle mileage and determined necessary belts, fluids flushing or gasket replacements.
- Trained and guided employees on correct methods for performing different repairs and maintenance services.
- Used diagnostics and troubleshooting tools to identify failures and equipment issues.
- Repaired, replaced and adjusted brakes.
- Organized tools and supplies neatly within the workspace for easy access during maintenance tasks.
- Explained technical diagnoses and needed repairs to non-mechanical individuals who lack technical knowledge.
- Replaced faulty wiring harnesses in order to restore proper functioning of electrical systems.
- Inspected vehicles for damage and recorded findings to facilitate repairs.
- Estimated costs of vehicle repair.
- Evaluated vehicle schematics to assess required parts and order accordingly.
- Completed standard inspections to assess wear and damage to vehicles.
- Kept detailed records of repairs, labor involved and parts used.
- Completed required paperwork and delivered to customer.
- Monitored shop equipment to maintain safe working condition.
- Performed maintenance inspections, tune-ups, oil changes and other key services.
- Attended safety and training meetings to learn techniques to avoid injuries and mishaps.
- Repaired or replaced worn parts such as brake pads and wheel bearings using hand tools and power tools.
- Diagnosed mechanical problems on a wide variety of vehicles using specialized tools and equipment.
- Inspected, serviced, and repaired brakes, exhaust systems, transmissions, engines, suspension systems, drive trains, fuel systems and other vehicle components as required.
Education
High School Diploma -
Highland High School
Marengo, OH06-2017
Skills
- Inventory Maintenance
- Grounds Maintenance
- Vehicle Maintenance
- Fleet Management
- Emergency Response
- Employee Development
- Budget Management
- Customer Service
- Computer Skills
- Decision-Making
- Staff Training
- Training and Development
- Good Judgment
- Problem Resolution
- Team Leadership
- Teamwork and Collaboration
- Goal Setting
- Preventive Maintenance
- Task Delegation
- Schedule Oversight
- Customer Relationship Management
- Documentation and Reporting
Certification
- Thomas Training Certificate
- Stemco Wheel end certificate
- Stemco King pin Certifcate
- Stemco Brakes and Brake adjuster Certificate
- Macs refridgerant recycling and service Certificate
- Boom lift, Forklift, and Scissor lift Certified
Languages
English
Professional
Timeline
Lot Manager/Mechanic
U.T.S
02.2023 - Current
Mechanic
V.A.T
09.2014 - 05.2021
High School Diploma -
Highland High School