Austin Hancock

• Hauling heavy equipment from the yancey caterpillar yard to job sites and pickup equipment from job sites and take back to the yancey yard in a safe timely fashion.

• Develop, implement, and oversee logistical support plans for operations, training exercises, and deployments.
• Coordinate transportation, supply, maintenance, and services to meet mission requirements.
• Work closely with officers and other senior NCOs to integrate logistics into operational planning.
• Oversee the requisition, receipt, storage, and distribution of supplies and equipment.
• Maintain accountability for all unit property and sensitive items.
• Ensure compliance with Army regulations and procedures for supply management (e.g., AR 710-2, AR 735-5).
• Lead and mentor junior logistics personnel (e.g., 92-series MOS Soldiers).
  Conduct on-the-job training, performance evaluations, and counselings.
  Ensure Soldiers are trained in logistics systems (GCSS-Army, SAMS-E, etc.).
• Coordinate maintenance scheduling and monitor equipment readiness.
• Interface with unit motor pools and maintenance control sections.
• Plan and execute movement of personnel, equipment, and supplies.
• Prepare and manage movement orders and convoy operations.
• Maintain accurate documentation and reports related to logistics functions.
• Prepare reports for higher command on supply status, readiness levels, and logistical issues.
• Conduct inspections and inventories to ensure accountability and serviceability.
• Ensure compliance with safety, security, and environmental standards.
• Mentored junior staff members, helping them develop their skills and advance in their careers.
• Enhanced communication between team members by organizing regular meetings and fostering open dialogue.
• Improved department efficiency by streamlining and implementing policies and processes.
• Coordinated cross-functional teams to address complex issues, leading to more efficient problem-solving processes.
• Delivered high-quality training programs, enhancing employee skill sets and contributing to professional development efforts.
• Implemented process improvements that streamlined workflows, reducing redundancies and increasing operational efficiency.

• From may 2016 to July 2020 I served a four year term in the United States Marine Corps. My job In the Marine Corps was a wheeled vehicle mechanic. Whilst being a mechanic I had many other duties. I served as a rifle marksmanship instructor, machine gun instructor, convoy commander I also made my way into a squad leader and then platoon Sergeant position/ Maintenance chief positions. I have also attended advanced maintenance training where I learned more advanced maintenance skills about drive trains, caterpillar engines, pneumatic brakes/systems and electrical systems operations. whilst in the Marine Corps I also received a multitude of awards, Which include three Navy and Marine Corps achievement medals, good conduct medal, humanitarian service medal and an outstanding volunteer service medal.

responsible for supporting the sales team by managing customer inquiries, processing orders, generating quotes, and maintaining strong relationships with contractors, homeowners, and landscape professionals. This role is primarily office-based and involves a mix of sales, customer service, and administrative support, helping to drive business growth through efficient communication and accurate product knowledge.

• Increased sales revenue by building strong relationships with clients and providing insightful product recommendations.
• Answered customers' questions regarding products, prices, and availability.
• Enhanced customer satisfaction through attentive service, addressing concerns promptly, and offering tailored solutions.
• Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
• Managed friendly and professional customer interactions.
• Determined needs, delivered solutions, and overcame objections through consultative selling skills.