Austin Harkins
Garland,TX
Summary
Dedicated Lifeguard experienced in first aid, water safety, and emergency response. Enhanced patron satisfaction through effective communication, problem-solving, and promotion of water safety. Delivered exceptional customer service and collaboration with management to improve lifeguarding programs, fostering a safe environment for all visitors.
Overview
1
1
Certification
3
3
years of professional experience
Work History
Lifeguard
City Of Garland
Garland, TX
05.2026 - 08.2026
- Increased patron satisfaction by promptly addressing concerns and providing exceptional customer service at all times.
- Promoted water safety awareness with educational presentations to community groups.
- Reduced the number of rule violations with clear signage and consistent enforcement of policies.
- Supported swim lesson instructors in providing quality instruction to students of all ages and skill levels.
- Collaborated closely with management to identify areas for improvement within the lifeguarding program.
- Improved visitor satisfaction by promptly addressing concerns and providing helpful information.
- Administered first aid and CPR, ensuring rapid response to accidents.
Lifeguard
City Of Garland
Garland, TX
05.2025 - 08.2025
- Observed weather and water conditions and alerted visitors to potential dangers, storms, and rip currents.
- Conducted routine water tests to maintain proper chemical balance, ensuring optimal swimming conditions for patrons.
- Handled incident reporting accurately and efficiently, documenting any occurrences that required intervention or assistance from lifeguard staff.
- Maximized customer satisfaction by greeting pool patrons with courtesy and resolving issues promptly.
- Monitored pools and surrounding areas for adherence to safety protocols.
- Improved response times by conducting thorough lifeguard drills and training sessions.
- Managed first aid supplies inventory, replenishing as needed to ensure availability during emergencies.
- Participated in ongoing professional development opportunities to stay current on best practices in lifeguarding and water safety education.
Lifeguard
City Of Garland
Garland, TX
05.2024 - 08.2024
- Attentively monitored swimmers to identify distress.
- Responded to emergency situations in a timely, efficient manner.
- Maintained a clean and safe facility by performing cleaning tasks daily.
- Provided friendly customer service to guests and addressed concerns.
- Upheld hygiene standards in pool and surrounding area.
- Assisted swimmers in distress using appropriate rescue techniques based on individual needs and circumstances.
- Prevented accidents through regular equipment inspections and maintenance.
Lifeguard
City Of Garland
Garland, TX
05.2023 - 08.2023
- Responded swiftly to emergencies, providing first aid.
- Monitored pool area to ensure safety and enforce rules.
- Conducted regular safety inspections of equipment and facilities.
- Assisted in maintaining cleanliness and organization of pool surroundings.
- Monitored safety of guests in and around swimming pool.
- Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Adapted quickly to changing situations, demonstrating strong problem-solving skills.
- Provided support during swim lessons, ensuring participant safety.
- Collaborated with team members to implement emergency response drills.
- Communicated effectively with patrons regarding safety protocols and guidelines.
Education
Bachelor of Arts - History
Stephan F. Austin State University
Nacogdoches, TX05-2027
Associate of Science - Science
Eastfield College
Mesquite, TX05-2023
Skills
- Lifeguard training
- First aid
- CPR and AED training
- CPR certified
- Emergency response
- Safety training
- Effective problem-solver
- Leadership qualities
- Strong communicator
- Team collaboration
Certification
- First Aid/CPR Certified
- Certified Lifegaurd, Ellis and Associates - 2023-
Timeline
Lifeguard
City Of Garland
05.2026 - 08.2026
Lifeguard
City Of Garland
05.2025 - 08.2025
Lifeguard
City Of Garland
05.2024 - 08.2024
Lifeguard
City Of Garland
05.2023 - 08.2023
Bachelor of Arts - History
Stephan F. Austin State University
Associate of Science - Science
Eastfield College