Motivated professional Adept at building productive relationships, resolving complex issues and winning customer loyalty. Bringing 15-year background maintaining customer satisfaction and contributing to company success.
Overview
17
17
years of professional experience
Work History
Maintenance Worker
Thatcher Unified School District
Thatcher, AZ
03.2018 - 05.2020
Followed all work orders and specifications to determine which machines and equipment required replacement, repair or maintenance.
Maintained, utilized, tracked and reported inventory of various products, tools and equipment.
Installed underground sprinkler systems to provide grass and greenery with adequate water supply.
Sales Manager
Cloud Company Services
Phoenix, AZ
07.2010 - 02.2017
Identified, hired and trained highly-qualified staff by teaching best practices, procedures and sales strategies.
Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
Handled all customer relations issues pleasantly, enabling quick resolution and client satisfaction.
Insurance Agent
Schaefer Smith Ankeney Ins
Phoenix, AZ
09.2003 - 11.2009
Approached potential clients by using direct marketing techniques, including mailings and phone contacts.
Maintained high standards of customer service by building relationships with clients.
Worked to accommodate new and different insurance requests and explored new value opportunities to optimize insurance agency reputation.