AUSTIN HAYNES
Elkhart,IN
Summary
Adept passenger service professional with extensive experience at Spirit Airlines, demonstrating exceptional calmness under pressure and a commitment to safety. Proven skills in emergency medical training and leadership, complemented by expertise in regulatory compliance and verbal communication. Notable for significantly enhancing team efficiency and customer satisfaction. Aiming to leverage these competencies to further elevate service standards in the aviation industry.
Overview
12
12
years of professional experience
Work History
Flight Attendant
Spirit Airlines
Fort Lauderdale
10.2023 - 10.2024
- Conducted preflight checks to assess general condition and cleanliness of aircraft.
- Reported any incidents or irregularities regarding the aircraft or its equipment to the captain immediately.
- Delivered onboard customer service including food and beverage service.
- Provided assistance to disabled passengers when necessary.
- Adhered to company policies regarding security measures and protocol at all times.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Demonstrated proficiency in aircraft emergency procedures, first aid, CPR, defibrillators, oxygen administration, and other safety protocols.
Sales Associate
Lowes Home Improvement
Elkhart, Indiana
08.2022 - 10.2023
- Developed trusting relationships with customers by making personal connections.
- Watched for and recognized security risks and thefts to prevent or handle situations.
- Used technology resources to assist customers in locating and selecting items.
- Processed transactions using a point-of-sale system.
- Handled customer complaints in a professional manner.
Busser
Cheddars Casual Cafe
Mishawaka, Indiana
04.2013 - 05.2014
- Greeted guests warmly and with a smile
- Maintained a clean and organized dining area
- Checked identification of customers prior to serving alcoholic beverages with their and my own safety in mind
Education
High School Diploma -
Elkhart Central High School
Elkhart, Indiana05.2022
Skills
- Passenger service & support
- Calm under pressure
- Company policy adherence
- Customer service
- Leadership qualities
- FAA regulations
- Regulatory compliance
- Verbal and written communication
- Food and beverage preparation
- Emergency medical training
Timeline
Flight Attendant
Spirit Airlines
10.2023 - 10.2024
Sales Associate
Lowes Home Improvement
08.2022 - 10.2023
Busser
Cheddars Casual Cafe
04.2013 - 05.2014
High School Diploma -
Elkhart Central High School