Austin Heiner
Cheyenne,WY
Summary
Dynamic professional with a proven track record at Walmart, showcasing exceptional customer service and problem-solving skills. Excelled in fast-paced environments, demonstrating a keen ability to adapt and collaborate effectively. Notably enhanced client satisfaction and streamlined processes, underpinned by strong organizational and communication abilities.
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
4
4
years of professional experience
Work History
Walmart
Walmart
11.2024 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Excellent communication skills, both verbal and written.
Client Service Representative
Heiner Hauling
01.2022 - Current
- Delivered outstanding customer service by maintaining a professional demeanor during high-pressure situations.
- Handled sensitive client information with discretion, ensuring confidentiality at all times.
- Maintained accurate record-keeping with proactive attention to client information updates.
- Developed strong relationships with clients through proactive outreach and regular check-ins on progress and satisfaction.
- Participated in regular meetings with management to discuss performance goals, strategies for improvement, and ongoing challenges faced by the team.
Upholstery Technician
Ashley Furniture Warehouse
07.2022 - 10.2023
- Streamlined inventory management by organizing materials and tools for easy access during project execution.
- Built containers and packed parts in accordance with detailed packing specifications.
- Consistently met deadlines by effectively prioritizing workload based on client requirements and project complexity.
- Assisted clients in making informed decisions about upholstery styles that best suited their personal preferences and budget constraints.
- Measured, cut and sewed materials to fit specifications.
- Correctly and safely used variety of hand tools, saws and cutting equipment to carry out job duties.
- Recognized and reported defective material and equipment to shift supervisor.
Seamstress
Certified Prosthetics and Orthotics
01.2021 - 04.2023
- Demonstrated flexibility by adapting to various sewing tasks, including garment repairs, alterations, or custom clothing creation.
- Ensured accurate measurements were taken for each client''s project, resulting in well-fitting final products that required minimal adjustments.
- Operated sewing machines to join, reinforce, or decorate products and performed hand stitching for smaller projects.
- Enhanced customer satisfaction by providing timely and precise sewing services for various types of garments.
- Drew patterns and cut fabric pieces, assembled, and sewed to create wearable garment.
- Drafted designs and patterns for original garments.
- Followed sewing instructions and inspected quality of finished pieces to exceed customer expectations.
Education
Diploma - Collision,refinishing And Upholstery
WyoTech
Laramie, WY09-2021
High School Diploma -
Pueblo West High School
Pueblo West, CO05-2013
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Attention to detail
- Flexible and adaptable
- Dependable and responsible
- Multitasking
- Multitasking Abilities
- Excellent communication
- Time management
- Organizational skills
- Computer skills
- Active listening
Timeline
Walmart
Walmart
11.2024 - Current
Upholstery Technician
Ashley Furniture Warehouse
07.2022 - 10.2023
Client Service Representative
Heiner Hauling
01.2022 - Current
Seamstress
Certified Prosthetics and Orthotics
01.2021 - 04.2023
Diploma - Collision,refinishing And Upholstery
WyoTech
High School Diploma -
Pueblo West High School