Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Austin Henrickson

Oregon City,OR

Summary

Driven Billing Specialist collects, posts and manages account payments. Proven success building relationships and maintaining optimal billing efficiency. Excellent organizational and problem-solving skills with superior client service acumen. Meticulous billing specialist offering 5 years of comprehensive experience in medical billing. Comfortable working as part of collaborative and supportive team. Extensive familiarity with Epic. Core competencies include payment posting and claims research.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Billing Specialist

OCHIN
01.2019 - 03.2025
  • Calculated billing charges, prepared and submitted claims to insurance companies.
  • Verified insurance coverage and identified third-party payers for billing purposes.
  • Reviewed medical records to ensure accuracy of billing information and patient data.
  • Discovered trends and escalated those trends in order to repair the root of the issue.
  • Generated revenue for the clinics by identifying trends and being an activist on behalf of the clinic to the insurance companies.
  • Ensured that Epic is being tailored for the clinic and to create an Epic environment that suits their needs.

Self Pay

OCHIN
03.2018 - 01.2019
  • Answered phone calls.
  • Helped patients understand and pay their bills.
  • Demonstrated excellent communication skills, both verbal and written.
  • Worked claims to ensure that they were being paid and processed correctly.
  • Sent letters to patients regarding their accounts.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.

Restaurant Waiter

Hog Wild Bbq And Catering
04.2017 - 03.2018
  • Maintained clean and organized dining areas for optimal guest experience.
  • Cultivated warm relationships with regular customers.
  • Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
  • Answered customers' questions, recommended items, and recorded order information.

Manager

Securus Contact Systems
04.2015 - 04.2017
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Procured leads for sales team by building Excel sheet codes.

Education

High School Diploma -

Oregon City High School
Oregon City
06-2014

Skills

  • Billing systems and software
  • Insurance verification
  • Invoicing proficiency
  • Customer engagement and service
  • Database management
  • Claims processing
  • Research and due diligence
  • Medical billing
  • Team collaboration
  • Attention to detail
  • Epic expertise
  • EMR electronic medical records experience

Certification

  • Certificate of Phlebotomy, Lane Community College 2015

Timeline

Billing Specialist

OCHIN
01.2019 - 03.2025

Self Pay

OCHIN
03.2018 - 01.2019

Restaurant Waiter

Hog Wild Bbq And Catering
04.2017 - 03.2018

Manager

Securus Contact Systems
04.2015 - 04.2017

High School Diploma -

Oregon City High School

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Austin Henrickson