Experienced healthcare professional skilled in patient care, critical thinking, and communication. Strong focus on team collaboration and achieving optimal patient outcomes. Reliable and adaptable, ensuring efficient and compassionate care in dynamic environments. Equipped with expertise in medical procedures, patient assessments, and care coordination.
Work History
Registered Nurse
1 Year 1 Month
Texas Health Harris Methodist Hospital Fort Worth | 07.2025 - Current
Administered medications and treatments according to established protocols and patient care plans.
Educated patients and families on health management, fostering understanding of treatment plans.
Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.
Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
Enhanced patient satisfaction by providing compassionate, holistic nursing care that addressed physical, emotional, and spiritual needs.
Customer Service Associate
1 Year 5 Months
Academy Sports + Outdoors | 03.2023 - 08.2024
Assisted large volume of customers daily, ensuring positive experiences and high levels of satisfaction.
Resolved customer complaints professionally, leading to satisfactory outcomes and positive feedback.
Maintained a high level of product knowledge, providing accurate information to customers.
Worked with team members to meet monthly targets and enhance workflow efficiency.
Customer Service Associate
6 Months
Lowe's Home Improvement | 08.2022 - 02.2023
Cultivated client relationships through attentive listening and empathetic understanding of needs, enhancing customer loyalty.
Developed strong relationships with clients through attentive listening and empathetic understanding of their needs.
Processed orders accurately and efficiently, ensuring timely delivery of products or services to customers.
Onboarded new associates in company policies and procedures, contributing to a cohesive and effective team environment.
Education
Associate of Science - Nursing
Weatherford College | Weatherford, TX | 03-2025
High school or equivalent
Weatherford High School | Weatherford, TX | 06-2020