Austin Hobby
Greenville,SC
Summary
Diligent professional with strong multitasking, organizational, and time management abilities. Adaptable employee with a proactive attitude and quick learning skills. Strong work ethic and effective communication skills. Eager to support company goals and contribute to a dynamic team.
Overview
13
13
years of professional experience
Work History
Grocery Clerk
Publix Grocery Store
Panama City Beach, FL
08.2017 - 03.2021
- Greeted customers as they entered the store, provided friendly customer service and responded to inquiries.
- Worked closely with management team to develop promotional strategies that increased sales.
- Conducted regular inventories to ensure adequate stock levels were maintained at all times.
- Assisted in training new employees on store procedures and policies.
- Set up displays for seasonal promotions or events in accordance with company guidelines.
- Received and unloaded new products upon delivery, checking for damage and order accuracy.
- Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
- Built and maintained productive relationships with employees.
- Answered phone calls to assist customers with questions and orders.
- Stocked and rotated grocery products on shelves, ensuring freshness and accessibility.
- Escorted customers to appropriate aisles or shelves to assist with purchasing decisions.
- Pulled items from stock using lift equipment and added to shelves or bins.
Grocery Team Lead, M.O.D., Inventory Specialist
Winn Dixie Supermarket
Panama City Beach, FL
12.2007 - 08.2017
- Collaborated with other departments to ensure smooth flow of operations across the store.
- Participated in promotional activities to drive sales volume within the department.
- Analyzed data to identify trends in sales, customer service, and operational efficiency.
- Assigned tasks and monitored performance of team members in the grocery department.
- Utilized barcode scanners to quickly update inventories in the system.
- Stocked shelves and supplies and organized displays to focus customer attention on specific items.
- Utilized knowledge of store layout to efficiently restock products and assist customers.
- Responded to customer inquiries and resolved issues to ensure satisfaction.
- Examined grocery products to immediately remove from stock expired or spoiled items, adhering to "first in, first out" rule.
- Developed strategies for increasing customer satisfaction and sales growth.
- Established efficient processes for ordering, receiving, stocking, and merchandising products.
- Operated lift and hand trucks to transfer materials to and from target areas.
- Managed inventory levels to ensure optimal stock at all times.
- Trained new employees on inventory management practices, procedures and role expectations.
- Entered information into system to update status reports.
Education
High School Diploma -
Arnold High School
Panama City Beach, FL05-2010
Skills
- Customer Service
- Excellent Communication
- Teamwork & Collaboration
- Problem Solving
- Detail Oriented
- Organization
- Leadership
- Adaptability
- Creativity
- Active Listening
Gap in Employment related to opportunity to homeschool my daughter
2021-Present
Timeline
Grocery Clerk
Publix Grocery Store
08.2017 - 03.2021
Grocery Team Lead, M.O.D., Inventory Specialist
Winn Dixie Supermarket
12.2007 - 08.2017
High School Diploma -
Arnold High School