Austin Holland
Kernersville,NC
Summary
Driven by a commitment to excellence, I leveraged my time management and customer service skills at Arbys to enhance customer satisfaction and streamline transactions. My proactive approach to problem-solving and ability to remain calm under pressure led to improved efficiency and accuracy in cash handling, contributing significantly to loss prevention efforts and inventory management.
Overview
4
4
years of professional experience
Work History
School and extracurricular activities
08.2020 - 06.2024
I was more focused on school and my JROTC program and didn't really have time to manage a job during the breaks.
Front Line Cashier
Arbys
07.2022 - 04.2023
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for quicker transaction times and improved customer experience.
- Contributed to loss prevention efforts through vigilant monitoring of potentially suspicious behavior or incidents.
- Balanced cash registers accurately at the end of each shift, ensuring proper accounting of sales.
- Handled customer complaints calmly and professionally, finding solutions that benefited both the customer and the store.
- Upheld store policies regarding returns, exchanges, and payment methods for consistent service delivery.
- Supported inventory management by restocking shelves as needed and conducting regular audits for accurate recordkeeping.
- Adhered to strict cash handling policies and procedures, minimizing discrepancies and ensuring accurate accounting of funds.
Education
High School Diploma -
East Forsyth High School
Kernersville, NC06.2024
Skills
- Friendly, Positive Attitude
- Teamwork and Collaboration
- Customer Service
- Problem-Solving
- Time Management
- Flexible and Adaptable
- Multitasking Abilities
- Excellent Communication
- Critical Thinking
- Organizational Skills
- Calm Under Pressure
- Active Listening
- Organization and Time Management
Accomplishments
In my 4 years of high-school I gave managed to keep a high GPA of 3.7.
In my JROTC program i have been awarded the purple heart medal, and the medal of superior cadet. which are very outstanding medals to earn in the program.
I also held the 3rd highest rank in the program of Cadet Command Sergeant Major.
Body building
I work out For 5 days a week for about 2 hours everyday.
Timeline
Front Line Cashier
Arbys
07.2022 - 04.2023
School and extracurricular activities
08.2020 - 06.2024
High School Diploma -
East Forsyth High School