Austin Hudgens
Ridgecrest,CA
Summary
Skilful hardworker bringing 6+ years of experience performing diverse maintenance, repair, security, retail and customer service. Dedicated to maintaining optimal equipment functionality by managing routine and complex equipment and facility matters. Strong knowledge of hand and power tool operation and safety measures. Enthusiastic Sales Associate keen to provide customers with exceptional products and enjoyable retail experiences. Supports prescribed business goals through positive customer interactions and natural conversation.
Overview
9
9
years of professional experience
Work History
Security Guard
Department Of Defense
06.2023 - 02.2024
- Worked over 1,300 hours of gate security and experience with the biometric scanner.
- Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
- Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
Customer Service Representative
The Nutrition Corners
05.2022 - 12.2022
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Implemented feedback loops that encouraged continuous improvement among team members by sharing insights about exceptional service delivery techniques.
- Educated customers about billing, payment processing and support policies and procedures.
- Assisted customers in navigating company website and placing online orders, improving overall user experience.
Aviation Boatswain Mate Equipment
United States Navy
05.2016 - 05.2022
- Worked with aviation hydraulic and high pressure steam equipment
- Repaired aviation launch and recovery equipment
- Worked over 4000 hours of repair in welding and soldering
- Maintained and repaired 70% of all spaces that belong to multiple departments
- Managed time efficiently in order to complete all tasks within deadlines.
- Excellent communication skills, both verbal and written.
- Gained strong leadership skills by managing projects from start to finish.
- Experience in EXCEL, Spreadsheet, and Microsoft office
Maintenance
George Brown Sports Club
02.2015 - 08.2016
- Maintained a clean gym
- Repaired gym equipment
- Paid attention to detail while completing assignments.
- Demonstrated a high level of initiative and creativity while tackling difficult tasks.
Education
High School -
Central High School West Campus
Fresno, CA06.2013
Skills
- Team Player
- Knowledge of supervisory concepts
- Automotive maintenance
- Security operations experience
- Reliable and Responsible
- First Aid Certified
- Armed Security Guard Certification
- Traffic Control
- Self-Defense
- Physical Fitness
- CPR Certified
- Customer Service
Personal Information
Age: 28 years
Timeline
Security Guard
Department Of Defense
06.2023 - 02.2024
Customer Service Representative
The Nutrition Corners
05.2022 - 12.2022
Aviation Boatswain Mate Equipment
United States Navy
05.2016 - 05.2022
Maintenance
George Brown Sports Club
02.2015 - 08.2016
High School -
Central High School West Campus