Austin Humphres
Surprise,Arizona
Summary
- Dynamic and detail-oriented professional with experience at Perfect Game Baseball, adept in accurate data entry and maintaining professionalism under pressure. Excelled in reducing scoring errors and managing high-volume customer interactions at Handel's Homemade Ice Cream. Skilled in statistics and providing exceptional customer service, demonstrating a balance of hard and soft skills.
- Developed strong customer service and multitasking abilities in fast-paced retail environment. Proven ability to handle transactions efficiently while maintaining friendly demeanor. Seeking to transition into new role where these skills can contribute to team success and customer satisfaction.
- Naturally optimistic and able to inspire others through effective communication and leadership. Possesses solid understanding of team dynamics and conflict resolution, along with skills in strategic planning and coordination. Motivated to foster cohesive and high-performing team environment that achieves collective goals.
- Professional, experienced, and ready to contribute in volunteer capacity. Skilled in team collaboration, adaptable to changing needs, and focused on achieving impactful results. Strong communication, organizational, and interpersonal skills, ensuring reliable support and effective teamwork.
- Attended Arizona State my first year and a half of college. Playing baseball as well as being a full time student has taught me about time management.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Scorekeeper
Perfect Game Baseball
09.2024 - Current
- Set up, checked and broke down equipment for each game.
- Documented game actions to accurately update league, player and team statistics.
- Reduced errors in scoring records through meticulous attention to detail when documenting game statistics.
- Facilitated seamless transitions between games by preparing all necessary materials and equipment for scorekeeping prior to each event.
Security Guard
Pro Em Security
09.2024 - Current
- Maintained a safe environment for staff and visitors through proactive surveillance and communication.
- Responded quickly to emergency situations to assess and deflect issues.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Completed full building and grounds patrols to spot and investigate concerns.
Ice Cream Server
Handel's Homemade Ice Cream
05.2020 - 08.2020
- Greeted incoming customers and provided reliable, friendly customer service.
- Explained ice cream flavors, toppings, sundaes, and other frozen concoctions to customers.
- Maintained a clean and organized workspace, ensuring a positive environment for customers and coworkers.
- Managed long lines of customers during peak times while maintaining professionalism under pressure.
Education
Bachelor of Science - Business Administration
Ottawa University, AZ
Surprise, AZ08-2025
Associate of General Studies -
Yavapai College
Prescott, AZ04-2024
No Degree - Organizational Leadership
Arizona State University
Tempe, AZ12-2023
High School Diploma -
Shadow Ridge High School
Waddell, AZ05-2022
Skills
- Accurate data entry
- Coachability
- Multitasking Abilities
- Conflict Resolution
- Competitive
- Teamwork
- Cleaning and organization
- Working under pressure
- Guest service
Accomplishments
- Received a scholarship to play baseball at Arizona State University, Yavapai College, and Ottawa University.
- Named Team Captain at Ottawa University.
Certification
- Unarmed security Guard. Pro Em National Event Service. 2024, September
Timeline
Scorekeeper
Perfect Game Baseball
09.2024 - Current
Security Guard
Pro Em Security
09.2024 - Current
Ice Cream Server
Handel's Homemade Ice Cream
05.2020 - 08.2020
- Unarmed security Guard. Pro Em National Event Service. 2024, September
Bachelor of Science - Business Administration
Ottawa University, AZ
Associate of General Studies -
Yavapai College
No Degree - Organizational Leadership
Arizona State University
High School Diploma -
Shadow Ridge High School
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