Austin Humphrey
Anderson,IN
Summary
Dedicated delivery driver with proven strengths in safety compliance, effective communication, and adaptability. Committed to providing exceptional service while ensuring timely and secure deliveries.
Overview
11
11
years of professional experience
Work History
Delivery Driver
Amazon Flex
Indianapolis, Indiana
08.2022 - Current
- Delivered packages to customers efficiently and safely across designated routes.
- Navigated using GPS technology to optimize delivery paths and reduce delays.
- Communicated with customers to confirm delivery times and address concerns.
- Maintained vehicle cleanliness and performed routine safety checks before each shift.
- Utilized Amazon Flex app for tracking deliveries and managing schedules effectively.
- Adapted quickly to changing traffic conditions and weather impacts on deliveries.
- Followed safety protocols to handle packages securely during transport and delivery.
- Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.
- Transported and safely delivered items to prevent damage or loss.
- Navigated routes with relevant map programs and GPS systems.
- Received daily delivery instructions and route assignments from dispatch.
- Loaded, secured, and unloaded cargo in a safe and timely manner.
- Followed safety protocols for loading, unloading, securing, inspecting, operating, and maintaining the assigned vehicle.
- Adhered to all applicable traffic laws while driving delivery vehicle.
- Inspected vehicle and maintained gas, oil and water levels.
- Cleaned interior and exterior of delivery vehicle at end of shift as needed.
Dasher
DoorDash
Anderson, IN
07.2018 - Current
- Delivered food orders promptly to customers' locations.
- Communicated effectively with customers and support teams.
- Navigated efficiently using mobile app for route optimization.
- Managed multiple deliveries simultaneously while ensuring quality service.
- Adapted to changing conditions and customer requests in real-time.
- Maintained vehicle cleanliness and readiness for delivery tasks.
- Delivered food orders to customers in a timely manner according to Dasher app instructions.
- Provided feedback to improve service standards and customer experience.
City Carrier
United States Postal Service, USPS
Anderson, IN
08.2021 - 12.2025
- Delivered mail and packages to residential and business locations.
- Managed customer inquiries and provided assistance at delivery points.
- Operated postal vehicles safely while adhering to traffic regulations.
- Collaborated with team members to ensure efficient mail distribution processes.
- Inspected mail for proper packaging and labeling before delivery.
- Followed safety protocols to prevent accidents during deliveries and operations.
- Provided exemplary services to customers by being pleasant and engaging and offering to assist with mail-related concerns.
- Prepared mail in sequence of delivery for optimal productivity.
- Picked up and delivered mail to businesses and residences on schedule, allotting time for poor weather and road conditions.
- Gathered mail and packages from mailboxes on foot and by vehicle on designated route.
- Managed clerical duties within mail office and collaborated with other employees in team-centered environment.
- Utilized portable scanners to mark item delivered to residences and businesses, keeping records current and accurate.
- Ensured customer satisfaction by providing prompt, courteous service.
- Managed route efficiently to ensure that all mail was delivered within designated time frames.
- Conducted daily pre-trip inspections of vehicles, documenting any maintenance needs or damage to the truck.
- Answered customer inquiries regarding mail delivery times, postage rates.
- Observed traffic laws when operating delivery vehicle.
- Loaded mail onto delivery vehicle according to postal regulations.
- Safely operated mail delivery vehicle or walked on foot.
- Adhered strictly to Postal Service regulations concerning safe handling of hazardous materials.
- Secured envelopes and parcels in mailboxes or on doorstep.
- Verified accuracy of addresses on packages and letters before delivery.
- Handled undeliverable mail in accordance with established procedures.
- Obtained signed receipts for registered, certified and insured mail, collecting associated charges and completing necessary paperwork.
- Observed road rules, weather, and road conditions and other factors to maintain safe driving record.
- Provided change-of-address cards and other postal forms upon customer request.
Junk Removal/Moving Associate
N/A
Anderson/Noblesville/New Castle/Muncie/Indy, IN
08.2022 - 05.2024
- Assisted loading and unloading items onto trucks for efficient transportation.
- Organized inventory in warehouse to streamline packing processes.
- Communicated with clients to confirm schedules and special requirements.
- Collaborated with team members to maintain a safe working environment.
- Adhered to safety protocols while lifting and moving heavy objects.
- Provided direction to new associates on proper moving techniques.
- Maintained equipment and tools for optimal performance during operations.
- Maintained a clean and safe work environment by adhering to safety protocols and regulations.
- Inspected all moving equipment for damage before each move.
- Communicated professionally with customers throughout the moving process providing updates when necessary.
- Ensured all safety protocols were followed while operating vehicles and handling heavy objects.
- Verified customer satisfaction upon completion of job by asking questions about services rendered.
- Calculated the weight of loads prior to loading onto truck and ensured that it did not exceed legal limits.
- Inventoried customer's possessions prior to loading them onto truck for accuracy purposes.
- Organized and labeled items to ensure efficient unloading at the destination.
- Collaborated with co-workers on complex moves requiring multiple people and and or specialized equipment.
- Assisted customers with packing fragile items such as dishes and glassware.
- Reported any damages incurred during transit to supervisor immediately upon arrival at destination.
- Maintained accurate records of delivery locations, times, weights, and other related information for each job completed.
- Wrapped furniture in protective materials such as blankets or plastic wrap.
- Secured cargo with straps or ropes to prevent shifting during transport.
- Cleaned up debris from previous moves before beginning a new one.
- Provided guidance to customers on how to properly pack their belongings in preparation for a move.
- Loaded and unloaded furniture, appliances, boxes, and other items onto trucks for residential moves.
- Performed routine maintenance on moving vans including checking fluid levels, tire pressure.
- Assisted customers in rearranging furniture once delivered into desired configurations within the home or office space.
- Loaded and unloaded company trucks with tools, equipment and furniture.
- Followed customer instructions about placement of items and special considerations for handling.
- Labeled packages and boxes to keep track of client items.
- Communicated with customers regarding moving needs and deadlines.
- Coordinated pick-ups and deliveries with clients.
- Organized efficient daily work plans based on oral instructions and written directions to meet challenging objectives.
- Walked through customer sites with checklists to verify job completion.
- Braced, padded and supported items in packages to prevent shifting and damages.
- Handled customer transactions for services rendered and helped clients fill out appropriate paperwork.
- Planned safe and practical routes based on traffic patterns, weather conditions and company policies.
- Moved customer boxes to and from trucks, working quickly to maintain schedules.
- Sorted cargo for accurate shipment to target locations, preventing unnecessary delays, and promoting productivity.
- Protected company inventory by maintaining and organizing storage areas.
Deli Clerk
Harvest Supermarkets
Chesterfield, IN
05.2021 - 08.2021
- Assisted customers in selecting deli products and provided product recommendations.
- Operated slicing machines and maintained cleanliness of food preparation areas.
- Prepared specialty sandwiches and platters according to customer specifications.
- Managed inventory levels for deli meats, cheeses, and other perishables.
- Collaborated with team members to ensure efficient service during peak hours.
- Trained new staff on food safety protocols and proper equipment usage.
- Conducted regular quality checks on perishable items for freshness and safety.
- Performed opening and closing duties such as restocking supplies and cleaning work areas at the end of shift.
- Weighed, wrapped, and labeled meats, cheeses, salads, sandwiches. for customers' orders.
- Greeted customers in a friendly and professional manner.
- Sliced meats and cheeses and weighed deli items for customers.
- Sanitized and kept work areas tidy by cleaning surfaces, equipment, and floors, removing trash and maintaining machinery.
- Rotated product on shelves to ensure freshness.
- Stocked shelves with fresh items daily.
- Adhered to health regulations regarding food handling and sanitation standards.
- Updated food displays, cases and other customer-facing areas to increase sales of special items.
- Followed company recipes for preparing foods such as soups, salads, sandwiches.
Dishwasher
Providence Anderson Post Acute
Anderson, IN
07.2020 - 03.2021
- Maintained cleanliness of dishes, utensils, and kitchen equipment.
- Operated industrial dishwashers and sanitizing machines efficiently.
- Sorted and organized clean dishes for easy access by kitchen staff.
- Assisted in maintaining a clean and orderly kitchen environment.
- Followed safety protocols to ensure hygienic dishwashing practices.
- Collaborated with team members to meet peak service demands.
- Monitored inventory of dishwashing supplies and reported shortages.
- Trained new staff on proper cleaning techniques and equipment use.
- Scrubbed and sanitized dishes, pots, pans, utensils, and other kitchen equipment.
- Removed garbage and trash to designated disposal areas in accordance with health regulations.
- Loaded dirty dishes into the dishwasher racks and unloaded clean dishes from the washer onto carts or shelves.
- Stocked service areas with clean plates, bowls, cups, and other items as needed.
- Loaded and unloaded dishwashers, washing by hand large pots or items used on continuous basis.
Paint Machine Operator
Ntk Precision Axle
Anderson, Indiana
03.2019 - 02.2020
- Monitored production processes to ensure quality and efficiency standards.
- Adjusted machine settings based on job specifications and material types.
- Conducted routine inspections to identify maintenance needs and prevent downtime.
- Collaborated with team members to streamline workflow and improve operations.
- Trained new operators on equipment handling and safety protocols.
- Documented production data and machine performance for quality control records.
- Implemented safety measures to maintain a secure work environment for all staff.
- Kept work area clean and organized at all times while adhering to company policies and procedures.
- Operated a variety of printing machines to produce high-quality printed materials.
- Verified accuracy of job specifications and prepared samples for approval prior to running jobs on press.
- Assisted in training new personnel regarding safe operation of printing equipment.
- Calibrated various components on the print machine in order to maintain consistent quality standards throughout production runs.
- Performed regular maintenance tasks on all equipment including cleaning, lubricating, and changing parts as needed.
- Maintained accurate records of operational data related to machine performance, output quality, waste material produced.
- Analyzed job orders from customers carefully in order to determine appropriate setup procedures on the press.
- Inspected finished products for quality control purposes before packing them for shipment.
Team Member
Arby's Restaurant Group Inc.
Daleville, Indiana
05.2015 - 02.2019
- Delivered exceptional customer service in fast-paced restaurant environment.
- Prepared and assembled food items following safety and quality standards.
- Operated kitchen equipment efficiently to support food preparation tasks.
- Maintained cleanliness and organization of dining and kitchen areas.
- Collaborated with team members to ensure smooth restaurant operations.
- Assisted in training new team members on procedures and service standards.
- Handled cash register duties and processed customer transactions accurately.
- Managed inventory levels by restocking supplies as needed to meet demand.
- Maintained a clean and organized work area throughout shift.
- Operated cash registers to process payments from customers.
- Worked hard to learn required tasks quickly to maximize performance.
- Greeted customers upon entering the store with friendly demeanor.
- Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor.
- Maintained excellent levels of workplace cleanliness around equipment to enhance safety and productivity.
- Collaborated with team members to maximize productivity and efficiency.
- Rotated through series of different stations based on team needs.
- Built and maintained working relationships with peers and upper management.
- Trained new team members using approved training materials and information.
- Looked for ways to go above and beyond job requirements.
Education
High School Diploma -
Anderson High School
Anderson, IN06-2016
Skills
- Route optimizationPackage handlingVehicle inspectionSafety complianceCustomer serviceTime managementTeam collaborationProblem solvingPackage handlingVehicle inspectionSafety complianceCustomer serviceTime managementTeam collaborationProblem solvingInventory managementPackage handlingVehicle inspectionSafety complianceCustomer serviceTime managementTeam collaborationProblem solvingInventory managementAdaptability to changePackage handlingVehicle inspectionSafety complianceCustomer serviceTime managementTeam collaborationProblem solvingInventory managementAdaptability to changeEffective communicationPackage handlingVehicle inspectionSafety complianceCustomer serviceTime managementTeam collaborationProblem solvingInventory managementAdaptability to changeEffective communicationAttention to detailPackage handlingVehicle inspectionSafety complianceCustomer serviceTime managementTeam collaborationProblem solvingInventory managementAdaptability to changeEffective communicationAttention to detailConflict resolutionPackage handlingVehicle inspectionSafety complianceCustomer serviceTime managementTeam collaborationProblem solvingInventory managementAdaptability to changeEffective communicationAttention to detailConflict resolutionCustomer relationship managementPackage handlingVehicle inspectionSafety complianceCustomer serviceTime managementTeam collaborationProblem solvingInventory managementAdaptability to changeEffective communicationAttention to detailConflict resolutionCustomer relationship managementCargo handlingPackage handlingVehicle inspectionSafety complianceCustomer serviceTime managementTeam collaborationProblem solvingInventory managementAdaptability to changeEffective communicationAttention to detailConflict resolutionCustomer relationship managementCargo handlingMail sortingPackage handlingVehicle inspectionSafety complianceCustomer serviceTime managementTeam collaborationProblem solvingInventory managementAdaptability to changeEffective communicationAttention to detailConflict resolutionCustomer relationship managementCargo handlingMail sortingPayment collectionsPackage handlingVehicle inspectionSafety complianceCustomer serviceTime managementTeam collaborationProblem solvingInventory managementAdaptability to changeEffective communicationAttention to detailConflict resolutionCustomer relationship managementCargo handlingMail sortingPayment collectionsCustomer engagementPackage handlingVehicle inspectionSafety complianceCustomer serviceTime managementTeam collaborationProblem solvingInventory managementAdaptability to changeEffective communicationAttention to detailConflict resolutionCustomer relationship managementCargo handlingMail sortingPayment collectionsCustomer engagementDelivery accuracyPackage handlingVehicle inspectionSafety complianceCustomer serviceTime managementTeam collaborationProblem solvingInventory managementAdaptability to changeEffective communicationAttention to detailConflict resolutionCustomer relationship managementCargo handlingMail sortingPayment collectionsCustomer engagementDelivery accuracyIncident reportingPackage handlingVehicle inspectionSafety complianceCustomer serviceTime managementTeam collaborationProblem solvingInventory managementAdaptability to changeEffective communicationAttention to detailConflict resolutionCustomer relationship managementCargo handlingMail sortingPayment collectionsCustomer engagementDelivery accuracyIncident reportingMail forwardingPackage handlingVehicle inspectionSafety complianceCustomer serviceTime managementTeam collaborationProblem solvingInventory managementAdaptability to changeEffective communicationAttention to detailConflict resolutionCustomer relationship managementCargo handlingMail sortingPayment collectionsCustomer engagementDelivery accuracyIncident reportingMail forwardingAddress decipheringPackage handlingVehicle inspectionSafety complianceCustomer serviceTime managementTeam collaborationProblem solvingInventory managementAdaptability to changeEffective communicationAttention to detailConflict resolutionCustomer relationship managementCargo handlingMail sortingPayment collectionsCustomer engagementDelivery accuracyIncident reportingMail forwardingAddress decipheringCustomer service experiencePackage handlingVehicle inspectionSafety complianceCustomer serviceTime managementTeam collaborationProblem solvingInventory managementAdaptability to changeEffective communicationAttention to detailConflict resolutionCustomer relationship managementCargo handlingMail sortingPayment collectionsCustomer engagementDelivery accuracyIncident reportingMail forwardingAddress decipheringCustomer service experienceCommunity awarenessPackage handlingVehicle inspectionSafety complianceCustomer serviceTime managementTeam collaborationProblem solvingInventory managementAdaptability to changeEffective communicationAttention to detailConflict resolutionCustomer relationship managementCargo handlingMail sortingPayment collectionsCustomer engagementDelivery accuracyIncident reportingMail forwardingAddress decipheringCustomer service experienceCommunity awarenessWritten and verbal communicationPackage handlingVehicle inspectionSafety complianceCustomer serviceTime managementTeam collaborationProblem solvingInventory managementAdaptability to changeEffective communicationAttention to detailConflict resolutionCustomer relationship managementCargo handlingMail sortingPayment collectionsCustomer engagementDelivery accuracyIncident reportingMail forwardingAddress decipheringCustomer service experienceCommunity awarenessWritten and verbal communicationVehicle maintenance
- Package handling
- Vehicle inspection
- Safety compliance
- Customer service
- Time management
- Team collaboration
- Problem solving
- Inventory management
- Adaptability to change
- Effective communication
- Attention to detail
- Conflict resolution
- Customer relationship management
- Cargo handling
- Mail sorting
- Payment collections
- Customer engagement
- Delivery accuracy
- Incident reporting
- Mail forwarding
- Address deciphering
- Customer service experience
- Community awareness
- Written and verbal communication
- Vehicle maintenance
Timeline
Delivery Driver
Amazon Flex
08.2022 - Current
Junk Removal/Moving Associate
N/A
08.2022 - 05.2024
City Carrier
United States Postal Service, USPS
08.2021 - 12.2025
Deli Clerk
Harvest Supermarkets
05.2021 - 08.2021
Dishwasher
Providence Anderson Post Acute
07.2020 - 03.2021
Paint Machine Operator
Ntk Precision Axle
03.2019 - 02.2020
Dasher
DoorDash
07.2018 - Current
Team Member
Arby's Restaurant Group Inc.
05.2015 - 02.2019
High School Diploma -
Anderson High School