Austin Jaynes
Clinton Township,MI
Summary
Skilled in managing shipping, receiving, and inventory tasks with focus on efficiency and accuracy. Have experience in optimizing warehouse operations, improving stock management through innovative strategies, and ensuring seamless flow of goods. Strong organizational skills and ability to work under pressure lead to significant improvements in order fulfillment times and inventory accuracy. Demonstrated capability in coordinating with team members to enhance operational procedures for better productivity.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Inventory Control Specialist
Ideal Group
Auburn Hills, MI
07.2023 - Current
- Collaborated with suppliers to ensure timely supply restocking.
- Examined inventory patterns to project future requirements and avoid surplus.
- Reduced inventory discrepancies by 18% through improved tracking and reconciliation procedures.
- Managed a team responsible for day-to-day operations associated with the company's warehousing activities.
- Troubleshot issues related to shipping and receiving in compliance with corporate procedures.
Billing Specialist
Eliteblu
Novi, MI
05.2022 - 10.2024
- Answered customer inquiries regarding billings, payments, account status.
- Processed invoice payments and recorded information in account database.
- Reviewed purchase orders, sales tickets and charge slips to compute fees or charges due.
- Entered procedure codes, diagnosis codes and patient information into billing software to facilitate invoicing and account management.
- Developed financial reports detailing accounts receivable aging status.
- Trained new team members on company policies and accounting systems to keep team operations productive and efficient.
District Auditor
J&G Kern
Shelby Township, MI
11.2018 - 02.2022
- Conducted financial audits to ensure compliance with generally accepted accounting principles (GAAP) and international financial reporting standards (IFRS).
- Worked closely with management to discuss audit results and action plans.
- Wrote reports, authored papers and organized supporting documentation.
- Assisted clients in achieving profitability goals.
- Gathered banking transactions via statements, recorded activity in Excel format and reconciled balances.
- Analyzed balance sheets for mistakes and inaccuracies.
- Investigated and resolved billing issues.
- Managed inventory and supplies.
Senior Customer Service Representative
Flyingfishcompany
Jackson, FL
03.2015 - 08.2017
- Assisted in developing strategies to improve the overall customer experience.
- Managed processing, scheduling and execution of customer purchase orders.
- Took special orders over the telephone, generating additional revenue every month.
- Monitored customer accounts.
- Assisted customers by answering questions, addressing concerns and providing current account information.
- Updated databases with new and modified customer data.
- Kept records of customer interactions or transactions and inquiries.
- Tracked orders through shipping companies' websites.
Education
Graduate Certificate - Automotive Engineering
Oakland Community College
Bloomfield Hills, MI03-2016
Business Administration and Management
Baker College
Flint, MI03-2013
Skills
- Financial reporting
- Timely Project Completion
- Customer service
- Time management
- Billing cycle management
- Data entry
- Microsoft PowerPoint
- Problem-solving
- Account administration
- Microsoft outlook
- Customer Service Protocols
- Shipping and logistics
- Administrative support
- Payment processing
Certification
- Forklift Operator Certification`
Timeline
Inventory Control Specialist
Ideal Group
07.2023 - Current
Billing Specialist
Eliteblu
05.2022 - 10.2024
District Auditor
J&G Kern
11.2018 - 02.2022
Senior Customer Service Representative
Flyingfishcompany
03.2015 - 08.2017
- Forklift Operator Certification`
Graduate Certificate - Automotive Engineering
Oakland Community College
Business Administration and Management
Baker College
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