Alex M. Jones
Avon
Summary
Seasoned Cloud Security Architect bridging the gap between innovation and protection. With over a decade of experience across MSP and enterprise landscapes, I design hybrid environments that balance agility, compliance, and resilience. From Azure optimization to Zero Trust frameworks, I build ecosystems that stay lean, secure, and ready for scale.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Senior Network & Systems Administrator
Positive Tech Solutions
01.2023 - Current
- Designed and implemented secure cloud architectures for TenFund fintech platform, integrating DevSecOps and compliance frameworks.
- Conducted AWS SP-API and Target API audits, created remediation documentation, and enforced MFA and patch policies.
- Built environment assessment templates, security baselines, and Azure/AWS tenant standards.
- Strengthened identity controls and data classification through Microsoft Entra & Purview.
- Implemented security protocols, safeguarding sensitive data against unauthorized access and breaches.
- Managed system performance, ensuring optimal uptime and reliability for enterprise applications.
Level 2 Service Technician
CorCystems Managed IT Services
03.2021 - 01.2023
- Assisted in the architecture and deployment of the Charles B. Wang Community Health Center network (30 Cisco switches, 500 endpoints, 5 VLANs, > 3 Gbps throughput).
- Supported secure VoIP deployments and enterprise network rebuilds using Cisco infrastructure.
- Hardened environments via access-control improvements and patch policy enforcement.
- Diagnosed and resolved hardware and software issues for diverse client environments.
- Performed routine maintenance on IT systems to ensure optimal performance and reliability.
Microcomputer / Network System Specialist
Dutchess BOCES
02.2019 - 03.2021
- Managed and secured multi-platform (Windows/Mac) environments for hundreds of endpoints.
- Monitored network access and update policies to maintain system integrity.
- Collaborated with cross-functional teams to streamline system processes and improve user experience.
- Developed and implemented IT solutions to enhance operational efficiency across departments.
IT Consultant
Webutuck Central School District
03.2018 - 01.2019
- Supported network expansions, smart board installations, and secure VoIP migrations.
- Led implementation of network infrastructure, enhancing connectivity and performance across district facilities.
- Developed and executed IT training programs for staff, improving technology adoption and proficiency.
Independent IT Technician
AJITS Consulting
01.2017 - 01.2018
- Troubleshot hardware and software issues to enhance operational efficiency.
- Provided technical support for end-users, resolving queries promptly and effectively.
- Maintained office PCs, networks and mobile devices.
- Set up PCs, projectors, and microphones for use in video conferencing rooms.
Communications Technician III
Comcast Xfinity
01.2016 - 01.2017
- Installed and maintained communication systems, ensuring optimal performance and reliability.
- Diagnosed and resolved technical issues for residential and business customers promptly.
Programming Assistant / Junior Developer
A & R Computer Solutions
09.2001 - 06.2005
- Converted applications from VB 6.0 & Access to Visual C++ and MySQL.
- Provided technical support and remote customer service.
- Developed and maintained software applications to enhance operational efficiency.
- Collaborated with cross-functional teams to troubleshoot and resolve technical issues.
Education
MicroMasters - Cloud Computing
University System of Maryland / edX
01.2020
Skills
- Security Architecture: Zero Trust Design
- Cloud Governance
- IAM
- Network Segmentation
- MFA & Conditional Access
- Cloud Platforms: Azure
- AWS
- Security Operations: Vulnerability Management
- Microsoft Purview
- Patch Compliance
- Incident Response Support
- Automation & Tools: PowerShell
- Bash
- N8n
- Docker
- Professional Skills: Risk Mitigation
- Audit Readiness
- Cross-Team Leadership
- Secure Design Documentation
- Builds strong client relationships through clarity and consistent follow-through
- Communicates complex technical concepts in clear language for stakeholders
- Fosters trust and collaboration between technical and business teams
- Maintains a calm, solutions-focused demeanor in high-pressure situations
- DevSecOps integration
- Cloud architecture
- Security compliance frameworks
Accomplishments
- Reduced Azure operating costs by 45 % (~ $65 K / yr) for MBH Services through strategic rightsizing, reserved instances and policy-based governance.
- Improved multi-client compliance readiness by conducting AWS SP-API & Target API audits, drafting remediation plans, and enforcing MFA and patch baselines.
- Authored DevSecOps documentation and cloud security standards for TenFund’s fintech project Launch.
- Co-architected and deployed a segmented enterprise network for the Charles B. Wang Community Health Center in NYC—30 + Cisco switches, 500 endpoints, 5 VLANs, and > 3 Gbps throughput, ensuring secure, high-performance connectivity.
- Driving adoption of Zero Trust, CI/CD security integration, and automated posture assessment using Semgrep, Purview, and PowerShell across client infrastructures (ongoing).
Certification
- CompTIA Security+ — 2022
- CompTIA Network+ — 2022
- AWS SysOps Administrator – Associate (expired; renewal in progress 2025)
- Pursuing: Microsoft Azure Administrator (AZ-104) → Azure DevOps Engineer Expert (AZ-400)
- Next Target: Microsoft Cybersecurity Architect (SC-100)
Timeline
Senior Network & Systems Administrator
Positive Tech Solutions
01.2023 - Current
Level 2 Service Technician
CorCystems Managed IT Services
03.2021 - 01.2023
Microcomputer / Network System Specialist
Dutchess BOCES
02.2019 - 03.2021
IT Consultant
Webutuck Central School District
03.2018 - 01.2019
Independent IT Technician
AJITS Consulting
01.2017 - 01.2018
Communications Technician III
Comcast Xfinity
01.2016 - 01.2017
Programming Assistant / Junior Developer
A & R Computer Solutions
09.2001 - 06.2005
MicroMasters - Cloud Computing
University System of Maryland / edX