Austin Jones
Franklin,IN
Summary
Highly motivated employee with a desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
4
4
years of professional experience
Work History
Online Grocery Associate
Walmart
Franklin, Indiana
11.2024 - Current
- Assisted customers with online grocery orders and product inquiries.
- Selected and packaged items according to customer specifications.
- Ensured compliance with food safety standards during selection processes.
- Communicated effectively with customers to resolve issues promptly.
- Trained new associates on order fulfillment procedures and best practices.
Digital Team lead
Walmart
Franklin, IN
09.2023 - 11.2024
- Delegate tasks amongst 60+ associates to ensure proper execution of daily tasks
- Assist in staffing to ensure a quick and friendly customer experience
- Analyze daily metrics to work on area of opportunities
- Adhered to timeframes to execute departmental goals
- Resolved customer complaints and issues
Bakery Team Lead
Walmart
Franklin, IN
06.2023 - 09.2023
- Analyzed sales to ensure growth.
- Maintain a clean and organized area.
- Adherence to local and company-wide compliance laws.
- Supervised bakery staff to ensure efficient daily operations.
- Managed inventory levels and restocked supplies as needed.
- Developed work schedules to optimize team productivity and coverage.
- Conducted regular performance reviews with each employee to identify areas for improvement.
Meat and Produce Team Lead
Walmart
Franklin, IN
07.2022 - 06.2023
- Ensured growth and development within staff in the department
- Work side by side with team to ensure a team oriented mindset
- Led daily produce operations and ensured product quality standards were met.
- Managed inventory levels and coordinated supply orders with vendors effectively.
Education
Associate of Applied Science - Data Analytics
Ivy Tech Community College of Indiana
Indianapolis, INSkills
- Employee development
- Team collaboration
- Strategic thinking
- Leadership
- Communication skills
- Microsoft Excel
- Analyzing data
- Data entry
- Customer service
- SQL
- Process optimization
Timeline
Online Grocery Associate
Walmart
11.2024 - Current
Digital Team lead
Walmart
09.2023 - 11.2024
Bakery Team Lead
Walmart
06.2023 - 09.2023
Meat and Produce Team Lead
Walmart
07.2022 - 06.2023
Associate of Applied Science - Data Analytics
Ivy Tech Community College of Indiana