Summary
Overview
Work History
Education
Skills
Timeline
Certification
Affiliations
Accomplishments
BusinessAnalyst
Austin Jones

Austin Jones

Kyle,TX

Summary

Dedicated and organized financial professional with outstanding relationship-building and problem-solving skills. Driven to exceed expectations and operate effectively in fast-paced, high-pressure environments. Self-motivated team player adept at cultivating partnerships and building lasting relationships across all demographics and management levels. Dynamic and reliable with exceptional customer service and communication skills.

Overview

12
12
years of professional experience
1
1
Certificate

Work History

Operations Manager

FQS
03.2021 - Current
  • Directed day-to-day operations by spearheading the implementation of short-term and long-term strategies to achieve business plan and profitability goals.
  • Planned delivery routing, team workflows, and promotional initiatives.
  • Oversaw financial management, budget management, accounting, and payroll activities.
  • Analyzed and controlled materials, supplies, and equipment operational expenses.
  • Supervised operations staff of over 200 and kept employees compliant with company policies and procedures.
  • Assisted in recruiting, hiring, and training of team members.

Real Estate Agent

Fathom Realty
01.2021 - Current
  • Showed residential properties and explained features, value
  • Managed sales pipeline by actively following up with prospects and hot leads.
  • Promoted property sales through advertisements, open houses, and participation in multiple listing services.
  • Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
  • Advertised properties to the general public via networking, brochures, ads, and multiple listing services to maximize exposure.
  • Educated clients looking to sell or buy on current market conditions, legal requirements, pricing, and mortgages.
  • Generated lists of properties compatible with buyers' needs and financial resources.
  • Facilitated real estate purchases by reviewing listings, accompanying clients to properties, and communicating sale conditions.

Director of Marketing

Stratosphere Concepts
11.2015 - 02.2021
  • Managed a team of marketing professionals who implemented campaigns, advertised, promoted, and participated in public relations activities.
  • Analyzed competitor products and services to gain insight into industry trends and opportunities.
  • Developed comprehensive marketing plans and strategies to increase brand awareness and customer loyalty.
  • Assisted executive management in developing long-term strategic plans related to growth initiatives.
  • Created content for multiple digital channels including website, email newsletters, social media platforms, and other online outlets.
  • Coordinated cross-functional teams from creative design, web development, analytics, and finance departments to achieve objectives.
  • Collaborated closely with sales teams to develop effective marketing collateral that supported lead-generation goals.
  • Managed cross-functional teams to execute successful marketing initiatives, enhancing company reputation and customer engagement.
  • Managed annual marketing budget above $10,000,000.

Area District Sales Manager

Hansen Decor
02.2013 - 04.2015
  • Set clear objectives and helped team members develop plans to achieve quotas.
  • Trained and mentored sales team members in customer relations, customer service, and product placement.
  • Developed high-performing sales teams through targeted recruitment, training, and ongoing coaching.
  • Secured long-term accounts, managed sales presentations, and provided recommendations to promote brand effectiveness and product benefits.
  • Established new territories for business expansion, leading to increased market share and overall growth.
  • Tracked and analyzed weekly sales reports, implemented corrective action plans, and streamlined sales operations.
  • Led, coached, and developed employees to achieve sales goals.
  • Developed integrated advertising and marketing programs to achieve 100% of sales target.
  • Consistently exceeded sales goals, achieving a 20% increase in sales YoY.

Education

MBA - Business Administration, Marketing-Finance

University of Texas At Austin
Austin, TX

Skills

  • Financial Management
  • Customer Service
  • Customer Retention
  • Marketing
  • Business Development
  • Business Planning
  • Team leadership
  • Market Tracking
  • Problem-solving
  • Operations management

Timeline

Operations Manager

FQS
03.2021 - Current

Real Estate Agent

Fathom Realty
01.2021 - Current

Director of Marketing

Stratosphere Concepts
11.2015 - 02.2021

Area District Sales Manager

Hansen Decor
02.2013 - 04.2015

MBA - Business Administration, Marketing-Finance

University of Texas At Austin

Certification

  • DMI Certification
  • Texas Real Estate License
  • Certified Project Management Certification - 2024
  • Marketing Analytics Certification
  • Product Marketing Certification


Affiliations

  • Formal professional athlete

Accomplishments

  • Increased company savings by 39% through corporate consensus-building and cross-functional geographical team coordination and development.
  • Increased company market share by 27% in just 7 months.
  • Supervised a team of 200 staff members.
Austin Jones