Austin Jordan
Manager
Tucson,AZ
Summary
Promote employee motivation and keep department operation aligned with goals by leveraging proactive management style. Encouraging with employees and diplomatic in mediating conflicts to enhance satisfaction and team collaboration. Excellent relationship-builder with good communication, time management and multitasking skills focused on boosting business short- and long-term success.
Performance-oriented manager bringing over 5 years of experience in customer service settings. Enterprising and self-motivated with clear focus on strengthening operations and promoting business success. Good sales, organizational and project management abilities combined with strategic approach to meeting profit targets.
Overview
4
4
years of post-secondary education
8
8
years of professional experience
Work History
Scan Coordinator
Bashas' Supermarkets
Catalina, AZ
03.2019 - 01.2021
- Completed all paperwork, recognizing any discrepancies and addressing them in a timely fashion.
- Delivered exceptional level of service to each customer by listening to concerns and answering questions.
- Performed duties in accordance with all applicable standards, policies and regulatory guidelines to promote safe working environment.
Department Manager
McDonald's
Oro Valley, AZ
12.2014 - 03.2019
- Developed empowering employee culture focused on equipping employees to independently meet customer needs.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Devised, deployed and monitored processes to boost long-term business success and increase profit levels.
- Kept employee workloads fair and balanced to achieve objectives while maintaining high job satisfaction.
- Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
- Managed inventory and receiving operations to maintain optimal stock levels and meet expected demands.
- Communicated with managers of other departments to maintain transparency.
- Increased efficiency and team productivity by promoting operational best practices.
- Ordered inventory and reported discrepancies to control costs and maintain inventory levels.
Automated Logistical Specialist (92A)
United States Army
Marana, AZ
11.2005 - 07.2007
- Supported senior company leaders by delivering reports outlining performance to drive process improvements.
- Coordinated with freight forwarder to provide vendor shipping details and obtain shipping updates.
- Monitored and reported on transportation costs and properly filed shipping documents.
- Oversaw every phase of supply chain, from purchase order to delivery to invoicing, targeting 100% end-user satisfaction.
- Completed minor preventative maintenance and mechanical repairs on equipment.
- Performed duties in accordance with all applicable standards, policies and regulatory guidelines to promote safe working environment.
Education
High School Diploma -
Ironwood Ridge High School
Tucson, AZ 03.2002 - 05.2006
No Degree - Automated Logistics
Army Quartermaster Center And School
Fort Lee, VA 06.2005 - 09.2005
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Skills
Manager
Competitive analysis
Pricing strategies
Inventory monitoring
Leadership
Relationship-Building
Project Management
Planning and Coordination
Microsoft Office
Maintenance & Repair
Detail-oriented
Critical thinking
Organization and Time management
Troubleshooting
Written Communication
Training & Development
Business development and planning
Operations
Recruiting and Hiring
Overseeing deliveries
Updating logs
Shipment coordinating
Validating supplies
Database Management
Inventory restocking
First Aid/CPR
Verbal and written communication
Interpersonal Communication
Flexible & Adaptable
Quote
Judge a man by his questions rather than his answers.
Voltaire
Timeline
Scan Coordinator
Bashas' Supermarkets
03.2019 - 01.2021
Department Manager
McDonald's
12.2014 - 03.2019
Automated Logistical Specialist (92A)
United States Army
11.2005 - 07.2007
No Degree - Automated Logistics
Army Quartermaster Center And School
06.2005 - 09.2005
High School Diploma -
Ironwood Ridge High School
03.2002 - 05.2006