Austin Keefer
The Colony,TX
Summary
Results-driven professional with expertise in customer relationship management, event coordination, and sponsorship acquisition. Proven ability to enhance community engagement through effective communication and teamwork.
Overview
6
6
years of professional experience
Work History
Resident Director
North Texas Performing Arts
Plano, Texas
05.2024 - Current
- Supervised operations of performing arts programs and activities.
- Coordinated schedules for rehearsals and performances for diverse productions.
- Managed communication between staff, artists, and community members
- Oversaw maintenance of facilities to ensure safe and welcoming environments.
- Collaborated with artists to align programming with community interests and needs.
- Counseled individual students regarding personal issues or concerns that may be impacting their academic success.
Ad Specialist
North Texas Performing Arts
Plano, TX
03.2024 - 05.2026
- Facilitated sponsorship deals worth thousands of dollars
- Met with potential buyers both in person and over the phone, providing facility tours to showcase offerings
- Contacted businesses and organizations to explore partnership opportunities with NTPA
Delivery Driver
DoorDash
The Colony, Texas
01.2021 - 02.2024
- Delivered food orders promptly and accurately to customers' locations.
- Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.
- Managed multiple deliveries simultaneously while adhering to safety protocols.
- Communicated effectively with customers regarding order status and delivery times.
- Provided exceptional customer service to enhance overall delivery experience.
- Collaborated with restaurant staff to ensure order accuracy and quality.
Front Desk Manager
North Texas Performing Arts
Plano, TX
07.2022 - 01.2024
- Managed front desk operations and ensured smooth guest check-in processes.
- Provided excellent customer service by addressing guest inquiries promptly and professionally.
- Handled guest inquiries and resolved issues in a timely manner.
- Received incoming calls and coordinated with staff to fulfill customer requests.
- Ensured the front desk area was clean and presentable at all times.
Education
Bachelor of Arts - Literature
The University of Texas At Dallas
Richardson, TX12-2023
Associate of Arts - General Studies
Collin College
Plano, TX08-2021
Skills
- Event management
- Customer relationship management
- Communication management
- Project organization
- Teamwork
- Conflict resolution
- Active listening
Timeline
Resident Director
North Texas Performing Arts
05.2024 - Current
Ad Specialist
North Texas Performing Arts
03.2024 - 05.2026
Front Desk Manager
North Texas Performing Arts
07.2022 - 01.2024
Delivery Driver
DoorDash
01.2021 - 02.2024
Bachelor of Arts - Literature
The University of Texas At Dallas
Associate of Arts - General Studies
Collin College