Summary
Overview
Work History
Education
Skills
Timeline
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Austin Kehn

Knoxville,TN

Summary

Service-focused parts professional ready to help customers with diverse needs. Highly knowledgeable about [Type] parts and happy to offer sound advice. Reliable in keeping spaces clean, stocked and attractive to promote sales. Dedicated Parts Counter Associate focused on maintaining high standards of compliance and service while exceeding sales objectives. Reliable professional dedicated to overcoming any challenge and supporting all business needs as part of first-rate team. Reliable and hardworking Parts Specialist bringing strong sales and customer service abilities combined with expert knowledge of [Type] parts. Keeps inventory and records organized for maximum efficiency. Good at solving customers' service problems and promoting products.

Overview

6
6
years of professional experience

Work History

Parts Specialist

A&l Rv Sales
Columbia, TN
01.2023 - Current
  • Reviewed catalogs and computer databases to search and locate correct parts for customer vehicles according to make, model, and year.
  • Used POS systems to receive payment or obtain credit authorization.
  • Assisted [Job title] with cycle counting for inventory control.
  • Finalized sales receipts, contracts, logs and other documentation regarding parts sales and service appointments.
  • Coordinated restocks by working closely with parts manager to fill critical gaps.
  • Managed vendor relationships by ensuring that orders were filled accurately and on time.
  • Received, examined and reshelved returned parts.
  • Updated customer and vendor accounts with each purchase to support accurate billing.
  • Located and labeled parts to maintain organized inventory of stock.
  • Coordinated shipping arrangements for outbound orders as needed.
  • Documented any discrepancies between actual inventory counts versus what was recorded in the system.
  • Answered inquiries, resolved problems and finalized parts sales at counter and by telephone.
  • Created purchase orders for new parts when needed by vendors or suppliers.
  • Kept sales and counter areas organized and clean to give positive first impression to visitors and customers.
  • Negotiated and closed deals with minimal oversight.

Order Fulfillment Associate

Home Depot
Franklin, ID
02.2022 - 01.2023
  • Verified order accuracy prior to shipment.
  • Located merchandise from shelves and storage areas to fill orders.
  • Tracked merchandise movements using RF scanners.
  • Unloaded merchandise from trucks and moved to designated areas for inspection and stocking.
  • Gathered and organized merchandise for distribution into appropriate envelopes, boxes, or pallets.
  • Utilized barcode scanners to track all merchandise movements accurately.
  • Coordinated with other departments to ensure efficient and timely processing of orders.

Chasier

Kroger
Franklin, TN
06.2018 - 09.2019
  • Used POS systems to receive payment or obtain credit authorization.
  • Followed-up with clients after installations to assess quality service and customer satisfaction.
  • Helped with purchases and signed customers up for rewards program.
  • Presented products and services to prospective and existing customers to meet client needs.
  • Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.

Education

High School Diploma -

Centennial High School
Franklin, TN
05-2021

Skills

  • Proficient in [Software]
  • Catalog and Parts Familiarity
  • Promotional Planning
  • Display Building
  • Cycle Counting
  • Inventory Management
  • Order Fulfillment
  • Problem-Solving Skills
  • Inventory Auditing
  • Customer Service
  • Verbal and Written Communication
  • Purchasing Oversight
  • Vendor Relations
  • Returns Processing
  • Team Collaboration
  • Invoice Processing
  • Account Updating
  • Forklift Operation
  • Suggestive Selling
  • Reviewing Deliveries
  • Delivery Coordination
  • Ordering Parts

Timeline

Parts Specialist

A&l Rv Sales
01.2023 - Current

Order Fulfillment Associate

Home Depot
02.2022 - 01.2023

Chasier

Kroger
06.2018 - 09.2019

High School Diploma -

Centennial High School

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Austin Kehn