Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Austin Keller

Rochester

Summary

Energetic Sales Consultant offering demonstrated success identifying prospects and converting leads into customers. Superior communication skills, understanding of client needs and sales closing rates. Recognized for creativity and resourcefulness in meeting and exceeding sales, revenue, and profit goals.

Overview

6
6
years of professional experience

Work History

Residential Sales Consultant

Custom Aarm
02.2023 - Current
  • Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
  • Was in charge of over 900 residential accounts.
  • Helped customers navigate choices between services with support for questions such as terms, pricing, and availability.
  • Managed sales plan activities and product launches resulting in expanded revenues and branding.
  • Assisted clients throughout sales process and provided after-sales support to assess satisfaction and resolve problems.
  • Set up appointments with potential and current customers to promote new products and services.
  • Monitored project progress to identify and address changes.
  • Expanded the companies growth through new and current customers.

Logistics Associate

Mayo Clinic
08.2021 - 02.2023
  • Responsible for daily activities associated with the movement of materials throughout the Mayo Clinic with attention to standards for safety, security, and productivity.
  • Has significant interaction with suppliers regarding expediting, returns, and solving invoice/receipt problems.
  • Provides support for SCM - Logistics; handles a very high volume of incoming requests via phone, mail, and fax, from all levels of Mayo Clinic staff; provides a point of contact from other SCM areas in order to resolve inquiries and problems; enlists appropriate SCM personnel for assistance, as needed; and works on special projects as assigned.
  • Researches/resolves specialty transactions that are derived from verbal or written requests, which may include but is not limited to researching aged items on proof of delivery, identification of shipping mode, and managing returns.
  • Identifies possible trends causing processing delays; collaborates with affected individuals to implement long-term solutions.
  • Sustains and complies with a broad range of policies and governmental regulations.
  • Assists with projects as directed by SCM leadership.

Sales Associate

Andy's Liquor - Northeast
03.2021 - 02.2022
  • Took incoming phone calls and answered them with information about products, services, store hours, policies, and promotions.
  • Negotiated and closed deals with minimal supervision.
  • Customers received merchandise recommendations based on their needs and preferences.
  • Helped team members master sales techniques so they could consistently exceed their goals.
  • Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
  • Performed floor moves, merchandising, display maintenance, and housekeeping to keep sales areas well-stocked, organized, and current.
  • Helped customers by locating items they needed and checking inventory for items in other locations.

Sales Advisor

Staples
01.2019 - 05.2020
  • Was in charge of inventory management, cash management, and store opening and closing procedures.
  • Was in charge of educational training and product demonstrations.
  • By effectively managing time and resources to meet sales objectives, I was able to maximize profit opportunities.
  • Gave an overview of the product and answered questions about delivery policies, service standards, and other topics of interest.
  • Drove business development through proactive networking and relationship-building skills.
  • Used a variety of sales techniques to build customer relationships and increase sales.
  • Managed projects in a timely and cost-effective manner.
  • Collaborated with supervisors to plan, build, execute, and measure campaigns.

Education

Bachelor of Science - Business Administration

Winona State University
Winona, MN
08.2022

Skills

  • Operations management
  • Vendor relationship management
  • Project organization
  • Microsoft Office
  • Sales
  • Multi-Task Management
  • Time management skills
  • Positive learning process
  • Business Development
  • Customer service

Accomplishments

  • Excel all sales and RMR goals.
  • Increased the companies GPM.
  • Business Development - Initiated key partnerships with local builders.
  • Grew the companies current customer base through new products.



Timeline

Residential Sales Consultant

Custom Aarm
02.2023 - Current

Logistics Associate

Mayo Clinic
08.2021 - 02.2023

Sales Associate

Andy's Liquor - Northeast
03.2021 - 02.2022

Sales Advisor

Staples
01.2019 - 05.2020

Bachelor of Science - Business Administration

Winona State University

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