Austin Kirkland
Denver,CO
Summary
Experienced startup leader consistently surpassing sales targets. Skilled in training and mentoring new associates on methods and techniques to build customer retention and boost loyalty. Revitalizes engagement through innovative strategies, skilled in driving growth and delivering exceptional customer experiences.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Director of Strategic Partnerships - West Coast
Illumin
10.2022 - Current
- Achieved and consistently surpassed quarterly sales targets.
- Proficiently conducted cold outreach to establish connections with both direct brands and agencies, resulting in acquisition of 17 new business partnerships.
- Built and strengthened relationships with new and existing accounts to drive revenue growth.
- Strengthened customer relationships with proactive and collaborative approach to managing needs.
Director of Sales and Marketing
ScatterSpoke Retrospectives
03.2022 - 10.2022
- Increased ARR by 64% through redevelopment of pricing plans, customer outreach, and cold outreach.
- Managed creation and production of digital and physical marketing assets.
- Evaluated market data to develop and create business strategies and marketing plans, resulting in nearly 40% ARR growth.
- Managed sales promotions and marketing strategies on major social media sites resulting in 208% increase in engagement and followers.
- Suggested innovative ideas to increase sales and improve customer experience.
- Identified weaknesses in existing marketing campaigns to develop pragmatic solutions within budgetary constraints.
Senior Account Executive
Brighter Vision Web Solutions
03.2019 - 03.2022
- Secured over 1700 new accounts to increase company revenue and drive market share.
- Developed multiple successful cold calling outreach processes resulting in over 650 new accounts.
- Consistently met and exceeded sales quotas.
- Trained and developed new successful Account Executives.
- Designed training program for Account Executive role, increasing customer satisfaction and new account rates.
Account Executive
Brighter Vision Web Solutions
11.2017 - 03.2019
- Increased sales by 33% with execution of full sales cycle processing from initial cold lead processing through conversion and closing.
- Consistently met and exceeded sales quota.
- Consistently exceeded 80 cold calls per day.
- Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
Director of Marketing
Britestreet Energy Group
01.2017 - 11.2017
- Planned and executed events and marketing programs.
- Responsible for growth and marketing of BriteStreet Portfolio; authored bi-weekly marketing emails resulting in 26% open rate increase and 29% click-through rate increase.
- Managed company social media presence, growing Brite street Facebook page followers by 120%.
- Utilized Adobe Acrobat and Photoshop to create all physical and virtual Britestreet marketing material, including booth design for NICOSIA Tradeshow, Magazine, Email, Brochure/Flyer, and Yard Sign advertisements, yielding 12% increase in lead generation for company.
- Completely redesigned www.brightstreet.com from ground up to incorporate Web 2.0 and Material Design elements, resulting in modern and easy to navigate website.
- Managed Brite Street marketing team of 4 employees and ensured all business goals, deadlines, and marketing efforts were met.
National Account Manager
Britestreet Energy Group
07.2016 - 01.2017
- Reached out to customers frequently to check on satisfaction, inquire about needs and propose new offerings.
- Efficiently resolved sales, service and account issues to maximize customer satisfaction.
- Managed all major BriteStreet business accounts, resulting in 30% increase of monthly revenue by capturing strategic business partners and securing major projects.
Education
Bachelor of Arts - Business Administration
Ashford University
San Diego, CASkills
- Relationship building and management
- Business Development and Planning
- SaaS Sales
- Goals and Performance
- Research and Analysis
- Database Management
- Sales proficiency
- Staff Management
Certification
- CSP - Certified Sales Professional
- Hubspot Sales Software Certified
- Hubspot Marketing Software Certified
Timeline
Director of Strategic Partnerships - West Coast
Illumin
10.2022 - Current
Director of Sales and Marketing
ScatterSpoke Retrospectives
03.2022 - 10.2022
Senior Account Executive
Brighter Vision Web Solutions
03.2019 - 03.2022
Account Executive
Brighter Vision Web Solutions
11.2017 - 03.2019
Director of Marketing
Britestreet Energy Group
01.2017 - 11.2017
National Account Manager
Britestreet Energy Group
07.2016 - 01.2017
Bachelor of Arts - Business Administration
Ashford University
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