Austin Kliman
Bountiful,UT
Overview
7
7
years of professional experience
6
6
Certification
Work History
Dealer Services Coordinator II
Manheim Utah Auto Auction
08.2021 - Current
- Developed and strengthened relationships with dealers by phone, online and at auctions through planned contact and meetings.
- Worked with department managers, market sales team and other coordinators to move vehicles through our auction process on sale day or with postings online.
- Assisted with customer care issues and responded to dealer inquiries, problems or concerns.
- Assisted over 20 customers a day on phone or in person
Computer Helpdesk Technician
Prime Systems
03.2020 - 03.2021
- Assemble work units for customers
- Diagnosed and solved problems for customers in person and over phone with regards to their computers
- Increased customer satisfaction by resolving technical issues (software and hardware)
- Sales rep and consultant- supervised customers with purchase decisions for both personal and businesses devices
- Assisted over 15 customers a day on the phone or in person
Vehicle Entry-Inspections
Manehiem Express
04.2021 - 08.2021
- Inspected over 35 cars a day
- Provide customer assistance
- Trained other employees
Education
Bachelor Of Science - Law Enforcement And Justice Administration
Western Illinois University
Macomb, IL2017
Skills
- Tableau (beginner)
- MySQL (beginner)
- Python (beginner)
- Basic IT support
- Transitional support
- Quality assurance support
- Sales consultant
- Help desk support
- Basic Virus and malware prevention
- Operating system testing
- Troubleshooting and Diagnostics
- Customer service
- Application installations
Certification
Business Intelligence Analyst Course
Zoho One Admin (Beginner)
Six Sigma Green Belt Certified
Minitab(Beginner)
New Manager Online learning Path
Crew Management Inventory Organization
References
Upon request
Timeline
Dealer Services Coordinator II
Manheim Utah Auto Auction
08.2021 - Current
Vehicle Entry-Inspections
Manehiem Express
04.2021 - 08.2021
Computer Helpdesk Technician
Prime Systems
03.2020 - 03.2021
Bachelor Of Science - Law Enforcement And Justice Administration
Western Illinois University
Similar Profiles
Daniel RiveraDaniel Rivera
Driver at Manheim Auto AuctionDriver at Manheim Auto Auction
TAMARA CABRERATAMARA CABRERA
Title Specialist II at Manheim Southern California Auto AuctionTitle Specialist II at Manheim Southern California Auto Auction
Cynthia OresCynthia Ores
Dealer Services Coordinator at Manheim Auto AuctionDealer Services Coordinator at Manheim Auto Auction
Megan BakerMegan Baker
Administrative Assitant at Z CollectionAdministrative Assitant at Z Collection
Thomas IrvineThomas Irvine
Physical Therapy Tech at Mountainland Physical TherapyPhysical Therapy Tech at Mountainland Physical Therapy