Austin Knox
Fountain Hills,AZ
Summary
Accomplished Sales Account Manager with over 13 years of experience in driving revenue growth and building client relationships across technology, waste management, and financial services industries. Consistently exceeding sales targets by 130% through consultative sales, strategic lead development, and effective contract negotiations. Manages accounts generating over $5M annually. Proficient in CRM tools such as Salesforce and HubSpot, with a proven ability to optimize pipelines and forecast accurately. Recognized as a top performer with Presidents' Club awards in 2021 and 2023 for exceptional communication, problem-solving, and business acumen.
Overview
13
13
years of professional experience
Work History
Account Manager
Europa
Phoenix, AZ
11.2024 - Current
- Utilized consultative sales methods to pinpoint client needs and provide tailored solutions.
- Develop and maintain strong client relationships to drive sales growth and customer satisfaction.
- Collaborate with cross-functional teams to enhance product offerings and improve service delivery.
Relationship Manager
Capital One
Scottsdale, AZ, USA
02.2023 - 11.2024
- Drive sales, onboarding, and ensure customer satisfaction throughout the account lifecycle.
- Maximized purchase volume for corporate and new business accounts through strategic relationship building.
- Expanded client base by leveraging networking and cultivating relationships.
Account Executive
Waste Management
Phoenix, AZ, USA
07.2019 - 02.2023
- Successfully sold, negotiated, and managed customer accounts to maximize profitability within the market area.
- Built and maintained strong relationships with a diverse range of commercial business accounts.
Senior Sales Executive
Knox Security
Scottsdale, AZ, USA
11.2012 - 07.2019
- Led negotiation and management of B2B sales pipelines to drive profitability.
- Expanded client base significantly for a fast-growing company by overseeing sales, management, and client retention.
- Secured contracts with prominent builders such as Toll Brothers, K Hovnanian, and multiple custom home builders by emphasizing product features based on client needs.
Education
B.S. - Urban Planning
Arizona State University
Tempe, AZ05.2012
Skills
- Multiple President Club recipient
- Consultative Sales Approach & Solutions
- Effective Communication and Relationship Building
- Proficient in SalesForce, DocuSign, ETC
- Strong Management & Profitability Leadership Skills
- Exceptional Time Management Abilities
- Trusted Relationship Builder
- Expertise in Contract Negotiations
- Team Building and Collaboration
- Proficient in Data Analysis and Reporting
Timeline
Account Manager
Europa
11.2024 - Current
Relationship Manager
Capital One
02.2023 - 11.2024
Account Executive
Waste Management
07.2019 - 02.2023
Senior Sales Executive
Knox Security
11.2012 - 07.2019
B.S. - Urban Planning
Arizona State University