Austin Koos
Herriman,UT
Summary
Results-oriented Senior Account Executive with experience strengthening customer relationships and promoting company offerings. Strong active listening and persuasion skills. Adaptable and motivated by new challenges. Detail-oriented with many years of comprehensive experience managing employer-client relationships and developing new business deals. Focused on managing accounts stategically to maximize sales.
Overview
8
8
years of professional experience
Work History
SMB Commercial Sr. Account Executive
Lucid Software
South Jordan, UT
04.2022 - Current
- Working to maintain and expand book of 150+ current Lucid accounts.
- Established strategic relationships with current customers, while persuading them to increase licenses with Lucid.
- Performed demos daily to show value that Lucid can bring to current departments, as well as growing with other departments.
- Performed training/onboarding calls for new customers.
- Cultivated relationships with key decision makers through regular client visits and follow-up calls.
- 10+ customer meetings per week.
- Negotiated contracts with clients to ensure profitable outcomes for the company.
Sr. SMB Account Manager
Google Workspace
Salt Lake City, UT
07.2019 - 04.2022
- Performed outreach to 150-300 current Google Workspace customers per week in efforts to upgrade their current subscription level.
- Helping with the onboarding process of new hires.
- Q2-Q4 2021 Goal: $795,000. Attainment Hit: $1,586,289. Or 200% to goal over that timeframe.
Sales Development Representative
MarketStar/Blackberry
South Jordan, UT
12.2018 - 07.2019
- Managed over 80 calls daily
- Reached out to new prospects in enterprise-level companies in effort to bring in new logos to Blackberry.
- Maintained high quantity of lead flow management along with hitting metrics on daily basis.
- Lead development efforts that addressed all end user needs, while coordinating all necessary internal resources.
Sales Development Representative
Marketstar/Vonage
South Jordan, UT
03.2018 - 12.2018
- Reached out to 100 new cold prospects daily in effort to diagnose problems with their current phone solution with variety of qualifying questions.
- Maintained pipeline of 600 leads weekly, following up on all throughout week.
Lead Generator
Veracity Networks
Draper, UT
06.2016 - 01.2018
- Reached out to 100 new cold prospects daily in effort to set appointments with internal specialist
- Vast knowledge of both Fiber-Optic internet and Hosted VOIP phone systems.
Education
Utah Valley University
Orem, UT09.2017
Utah State University
Logan, UT01.2016
Skills
- Polished software sales experience, with the ability to overcome objections and close revenue
- 8 years of software sales experience
- Exceptional personal skills, with the ability to maintain great relationships with customers and co-workers alike
- Highly independent and reliable, to hit daily and monthly goals
- Highly organized, and efficient
- Well-versed in Salesforce
References
References available upon request.
Timeline
SMB Commercial Sr. Account Executive
Lucid Software
04.2022 - Current
Sr. SMB Account Manager
Google Workspace
07.2019 - 04.2022
Sales Development Representative
MarketStar/Blackberry
12.2018 - 07.2019
Sales Development Representative
Marketstar/Vonage
03.2018 - 12.2018
Lead Generator
Veracity Networks
06.2016 - 01.2018
Utah Valley University
Utah State University
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