Austin Kuthe
Lombard,IL
Summary
Dedicated and results-orientated Operations Supervisor with 10 years of experience overseeing day-to-day logistics operations, ensuring efficiency, accuracy, and timely deliveries. Skilled in managing warehouse operations, inventory control, shipping and receiving processes and optimizing workflows to drive productivity and reduce costs. Proven ability to lead and motivate teams, enforce safety standards and implement best practices to streamline operations and meet business objectives. Strong problem-solving and communication skills, with a focus on continuous improvement, quality assurance and customer satisfaction. Proficient at using logistics software and data analysis to monitor performance, identify opportunities for optimization and deliver on key performance indicators.
Overview
16
16
years of professional experience
Work History
Operations Supervisor
Ryder
04.2023 - Current
- Led a diverse team of employees, fostering a collaborative and productive work environment by providing leadership, mentorship, and professional development opportunities.
- Meet regularly with team members collectively, as well as on an individual basis to monitor progress towards meeting objectives, track performance, coach and counsel as well as recognizing team and individual successes.
- Responsible for implementation of health & safety and security initiatives, practices and behaviors and adherence to company rules and policies.
- Developed and implemented strategic plans to improve operational efficiency, optimize resource allocation, and meet customer expectations.
- Maintained open lines of communication with upper management to provide regular updates on operational progress and challenges faced by the team.
- Enhanced customer satisfaction rates through timely order fulfillment and proactive communication.
- Regularly reviewed logistics performance metrics, utilizing data-driven insights to inform future strategy and resource allocation decisions.
Director of Operations
ACAL Clothing
10.2019 - 01.2023
- Created inventory and receiving system from basement of home to 4,000 sq ft warehouse.
- Shipped $5mill in orders via USPS and UPS (3,500-10,000 a month).
- Develop new processes to improve efficiency and functions.
- Support and collaborate with team members in goal oriented meetings.
- Analyze incoming and outgoing freight to get best deal each month.
Operations & Production Manager
Concept Effects
12.2015 - 12.2020
- Organize workflow to meet requirements and deadlines.
- Find most cost effective companies when outsourcing.
- Manage small groups to small corporate events to large scale concerts.
- Meet quality standards of consumer and client.
- Plan a creative strategy for different sized events.
Warehouse Manager
Grunt Style
01.2016 - 07.2018
- Administered over 1,000+ products.
- Managed first and second shift staffing (employees 200 and temps 100).
- Moved inventory from 5,000 sq ft to 100,000 sq ft shipping and receiving building.
- Built strong relationships with third party shipping companies (DHL, FedEX, USPS, UPS).
- Manage all ground operations (inventory, training, staging, shipping, receiving).
Warehouse Manager
Alpha Outpost
03.2015 - 12.2016
- Processed and shipped orders daily (~10,000 per month).
- Ordered materials for monthly subscriptions and single orders.
- Created new inventory system and inventory materials monthly (300+ items).
- Kept warehouse clean and functional (2,000 sq ft).
- Trained all temps, new incoming and current employees to pick and receive (20+ employees)
Cashier/Team Member
Dicks Sporing Goods
01.2009 - 12.2012
- Checked out customers quick and efficiently.
- Upsold promotions weekly.
- Convinced customers on rewards program.
- Count drawer before and after shift.
- Knowledge of product location and availability.
- Assisted customers in need of right equipment.
Education
No Degree - Business Management
William Rainey Harper College
Palatine, ILHigh School Diploma -
Rolling Meadows High School
Rolling Meadows06.2009
Skills
- Customer Feedback
- Team Building
- Operations and Logistics
- Synapse & TechShip
- Customer Service
- Microsoft Office/Teams
- Patience
- Interpersonal
- Communication
- Team Leader
- Data-driven decision making
- Performance monitoring
Timeline
Operations Supervisor
Ryder
04.2023 - Current
Director of Operations
ACAL Clothing
10.2019 - 01.2023
Warehouse Manager
Grunt Style
01.2016 - 07.2018
Operations & Production Manager
Concept Effects
12.2015 - 12.2020
Warehouse Manager
Alpha Outpost
03.2015 - 12.2016
Cashier/Team Member
Dicks Sporing Goods
01.2009 - 12.2012
No Degree - Business Management
William Rainey Harper College
High School Diploma -
Rolling Meadows High School
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