Summary
Overview
Work History
Education
Skills
Volunteer Experience
Avocationalinterests
Timeline
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Austin Langley

Denver,CO

Summary

Dynamic professional with a proven track record at Schweitzer Mountain Resort, excelling in equipment assembly and customer service. Demonstrated ability to enhance customer satisfaction and team collaboration, contributing to increased profitability. Skilled in boot fitting and problem-solving, ensuring safety and efficiency. Achieved significant improvements in service quality and team performance.

Overview

11
11
years of professional experience

Work History

Seasonal Employee

Schweitzer Mountain Resort
01.2007 - 04.2018
  • Conducted equipment inspections to ensure safety.
  • Individual Customer Service/Tailoring Specific Needs and Desires/Mechanical Duties/Teamwork/Organization/Paperwork
  • Collaborated with ski instructors to identify appropriate equipment for clients based on skill level and personal preferences.
  • Maintained a clean and organized work environment, ensuring optimal functionality and safety for both staff and customers.
  • Contributed to a positive team atmosphere through effective communication and collaboration with colleagues.
  • Assisted in training new technicians to ensure consistent quality service across the team.
  • Enhanced customer satisfaction by providing efficient ski rental services and equipment recommendations.
  • Worked closely with management to develop effective strategies for meeting seasonal sales goals and increasing overall profitability.
  • Ensured proper fitting of ski equipment to minimize risk of injury and maximize comfort for clients.
  • Handled maintenance and repair requests to keep properties in good condition and maintain renter satisfaction.
  • Resolved customer disputes to maintain positive relationships and increase customer base.

Education

Film and Screen Writing

Lewison and Clark State College
Lewiston, ID

GED -

North Idaho College
01.2007

Skills

  • Equipment assembly
  • Boot fitting
  • Binding adjustments
  • Snowboard tuning
  • Property management
  • Rental agreement
  • Maintenance management
  • Teamwork
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Time management
  • Attention to detail
  • Multitasking Abilities
  • Excellent communication
  • Organizational skills
  • Team collaboration

Volunteer Experience

  • Food Bank, Sandpoint, ID, Stocked Food
  • Pend Oreille Animal Shelter, Sandpoint, ID, Walking Dogs
  • Elderly Help, Sandpoint, ID, Yard work
  • Sandpoint High School Improv Team, Member for 2 years

Avocationalinterests


  • Outdoor Activities
  • Camping
  • Cinemaphotography
  • Drawing
  • Animals
  • Swimming
  • Boating
  • Wakeskating

Timeline

Seasonal Employee

Schweitzer Mountain Resort
01.2007 - 04.2018

GED -

North Idaho College

Film and Screen Writing

Lewison and Clark State College

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Austin Langley