Austin Lee
Bacliff
Summary
Professional Assistant Store Manager with a strong track record, who has been promised my own store, which would make me the youngest in the company to do so. I've learned excellent customer service and communication. Developed and maintained professional relationships with key accounts, ensuring consistent satisfaction and loyalty. Successfully managed billing processes for major companies, driving repeat business and revenue growth. Learned how to manage independent contractors. I’m very committed to continuous learning and professional development to enhance managerial skills.
Overview
5
5
years of professional experience
Work History
Assistant Store Manager
XL Parts
Pasadena
04.2022 - Current
- Managed daily store operations, including customer service and inventory management.
- Supervised team members, providing training to enhance customer satisfaction.
- Coordinated customer service initiatives to elevate client satisfaction levels.
- Oversaw stock replenishment and organized warehouse logistics efficiently.
- Facilitated communication between departments to streamline operations and resolve issues.
- Completed frequent walk-throughs and directed team members to correct issues impacting store appearance or professionalism.
- Monitored sales activities to ensure that customers receive satisfactory service and quality goods.
- Checked monthly sales and performance reports to support operational planning and strategic decision-making.
- Developed staff schedules to optimize coverage and operational efficiency.
- Handled customer complaints by actively listening and providing effective solutions.
- Oversaw w daily cash handling procedures, reconciling discrepancies as needed.
- Formed and sustained strategic relationships with clients.
Independent Contractor
CDS Enterprise
Dickinson
06.2020 - 10.2025
- Managed timelines and resources to ensure project completion within set parameters.
- Coordinated communication between clients and internal teams to streamline processes.
- Planned routes to ensure timely deliveries and optimize travel efficiency.
- Communicated with dispatch to receive updates and delivery instructions.
- Assisted in loading and unloading cargo at various locations.
- Maintained accurate records of deliveries and mileage for reporting purposes.
- Delivered goods and services to customers on time and in excellent condition.
Education
High School Diploma -
Dickinson Highschool
Dickinson, TX05-2021
Skills
- Inventory management
- Customer service
- Sales monitoring
- Team supervision
- Staff training
- Cash handling
Affiliations
- Avid gamer
- Traveling
- Trying different foods
- Family Man
References
References available upon request.
Timeline
Assistant Store Manager
XL Parts
04.2022 - Current
Independent Contractor
CDS Enterprise
06.2020 - 10.2025
High School Diploma -
Dickinson Highschool
Similar Profiles
Benton VandiverBenton Vandiver
District Manager at XL PartsDistrict Manager at XL Parts
Angel Meza-VerdejoAngel Meza-Verdejo
Distribution Center Associate at XL PartsDistribution Center Associate at XL Parts
Henry PensoHenry Penso
Driver at XL PartsDriver at XL Parts
Morgan HamiltonMorgan Hamilton
Teacher/Receptionist Administrator at South Shore MontessoriTeacher/Receptionist Administrator at South Shore Montessori
Darla KuhlmanDarla Kuhlman
Volunteer Firefighter at Bacliff Volunteer Fire DepartmentVolunteer Firefighter at Bacliff Volunteer Fire Department