Austin Lilly
Boulder,CO
Summary
Experienced with managing resident care and staff oversight in residential settings. Utilizes leadership and communication skills to foster a supportive environment. Track record of implementing care plans that improve resident well-being and staff efficiency.
Overview
8
8
years of professional experience
Work History
Resident Care Supervisor
MorningStar Senior Living
Boulder, CO
12.2024 - Current
- Supervised daily operations of resident care, ensuring compliance with health and safety regulations.
- Developed training programs for staff, enhancing team performance and service quality.
- Coordinated individualized care plans, addressing residents' unique needs and preferences.
Store Leader
Chick-Fil-A
Broomfield, CO
07.2024 - 12.2024
- Led daily operations to ensure efficient service and optimal customer experience.
- Trained and mentored team members on company standards and operational procedures.
- Implemented inventory management strategies to minimize waste and optimize stock levels.
Lead Medication Technician
MorningStar Senior Living
Boulder, CO
01.2023 - 07.2024
- Administered medications to residents according to established protocols.
- Monitored and documented vital signs and medication effects.
- Assisted in training new staff on medication administration procedures.
Service Technician
Fisher Acura
Boulder, CO
10.2022 - 12.2022
- Diagnosed and repaired vehicle systems to ensure optimal performance and customer satisfaction.
- Completed routine maintenance tasks, including oil changes and tire rotations, efficiently and accurately.
- Assisted in training junior technicians on best practices and safety protocols to enhance team capability.
Service Technician
Larry H. Miller Ford Lakewood
Lakewood, CO
01.2022 - 10.2022
- Utilized specialized tools and equipment for effective troubleshooting of complex automotive issues.
- Streamlined workflow processes, reducing turnaround time for vehicle servicing while maintaining quality standards.
- Implemented preventive maintenance schedules to minimize unexpected repairs and improve service reliability.
Lincoln Automotive Technician
David McDavid Lincoln
Frisco, TX
07.2021 - 01.2022
- Diagnosed and repaired vehicle electrical systems using diagnostic tools and software.
- Performed routine maintenance including oil changes, tire rotations, and brake inspections.
- Collaborated with service advisors to communicate repair needs and customer concerns effectively.
Cashier/Customer Service
Chick-Fil-A
Plano, TX
07.2018 - 07.2021
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash registers and balanced end-of-shift reports.
- Assisted customers with product inquiries, enhancing overall service experience.
Education
High School Diploma -
Plano Sr High School
Plano , TX06.2021
Skills
- Documentation accuracy
- Behavioral support
- Medication management
- Teamwork
- Certified in CPR/AED
- Training and mentoring
Timeline
Resident Care Supervisor
MorningStar Senior Living
12.2024 - Current
Store Leader
Chick-Fil-A
07.2024 - 12.2024
Lead Medication Technician
MorningStar Senior Living
01.2023 - 07.2024
Service Technician
Fisher Acura
10.2022 - 12.2022
Service Technician
Larry H. Miller Ford Lakewood
01.2022 - 10.2022
Lincoln Automotive Technician
David McDavid Lincoln
07.2021 - 01.2022
Cashier/Customer Service
Chick-Fil-A
07.2018 - 07.2021
High School Diploma -
Plano Sr High School