AUSTIN LIM

• Performed cradle-to-grave contract lifecycle management for multi-million dollar market research engagements
• Consulted on and executed a data migration of 2400+ contracts between two repositories, enhancing data accessibility
• Built team infrastructure by introducing naming conventions, standard responses, and drafting new contract templates
• Led UAT and process improvement of a CLM system implementation ensuring a smooth roll-out and increased user adoption 10x

• Created new strategy for tracking contract data during transition from Ariba to PowerBI, enhancing data accuracy and accessibility while also reducing data retrieval time
• Drafted standard language for contract updates and progress metrics, improving contract processing efficiency by 33%
• Slashed procurement costs for client by negotiating prices and fees with IT vendors, achieving large cost savings

• Provided full service contract management for several business units which involved scoping discussions, complex negotiation, and partnering with Information Security and Data Privacy teams.
• Streamlined the contract request submission process by implementing CLM improvements and correcting system errors, cutting turn-around time by 50%.
• Applied guardrails on the new legal solution, Agiloft, to improve user friendliness after several rounds of user acceptance testing in a sandbox environment.

• Developed a Salesforce workflow pipeline within the CLM, improving the Contracts Team's productivity and reducing turn around times for incoming contract requests by 66%
• Wrote a company-wide guidebook for using the new CLM which was rolled out at a national sales meeting
• This made great strides to improved the sales-side contract processes
• Designed and implemented a comprehensive new hire on-boarding plan, including best practice guides, workflow diagrams, and team playbooks
• The plan was utilized with two new tam members and improved team integration and performance

• Provided project management support for key departmental initiatives, including selection, implementation, and utilization of legal team technology platforms
• Provided contract management including coordinating playbook reviews, updating templates, and full lifecycle management
• Analyzed data and generated reports to provide insights into team performance, identifying areas for improvement and influencing data-driven decisions
• Streamlined the contract request submission process by implementing CLM improvements and correcting system errors, cutting turn-around time by 50%