Summary
Overview
Work History
Education
Skills
Awards
Timeline
Generic

Austin Lopez

Hudsonville

Summary

Results-driven Production Manager skilled in team leadership and inventory management. Expertise in resolving customer concerns to enhance satisfaction and operational efficiency. Proven ability to meet production targets while ensuring safety compliance. Strong analytical skills and commitment to effective communication foster team performance.

Overview

13
13
years of professional experience

Work History

Production Manager

LeafGuard
Grand Rapids
07.2022 - Current
  • Lead daily operations and coordinate workflow for a team of 20+ field employees and installers
  • Schedule installations and manage project timelines to ensure on-time job completion
  • Monitor budgets and operational performance to meet production and revenue goals
  • Maintain quality control standards to ensure consistent installation performance
  • Train, mentor, and evaluate new hires to improve team performance and retention
  • Coordinate with sales and installation teams to ensure efficient project proficiency
  • Resolve customer concerns, and maintain high satisfaction levels

Lead Installer

LeafGuard
Grand Rapids
07.2021 - 07.2022
  • Installed LeafGuard gutter systems for residential and commercial properties
  • Executed carpentry tasks, including fascia board replacement, to ensure proper water drainage and prevent property damage
  • Conducted training sessions for new hires to facilitate their onboarding process

Cylinder Filler

Life Gas
Grand Rapids
01.2016 - 12.2020
  • Processed incoming shipments, verifying contents against purchase orders to ensure accuracy
  • Maintained detailed inventory and delivery documentation to support operational efficiency
  • Followed GMP and quality control procedures to uphold product safety standards

Server / Bartender

Red Robin
Grand Rapids
07.2013 - 01.2016
  • Provided exceptional customer service in fast-paced environment
  • Addressed guest concerns while anticipating needs to enhance satisfaction
  • Tracked and reported inventory levels to management for timely replenishment

Education

Bachelor’s Degree - Business Management

Davenport University
Grand Rapids, MI
01-2020

Transferred to Davenport University - Business Management

Grand Rapids Community College
Grand Rapids, MI
01-2018

Skills

  • Inventory management and logistics coordination
  • Team leadership and staff training
  • Commercial awareness and prioritization
  • Analytical and problem-solving
  • Multitasking and independent work
  • Written and verbal communication
  • Customer service and conflict resolution

Awards

  • Outstanding Production Manager, LeafGuard, 01/01/24
  • Zero OSHA Recordable Incidents Recognition, LeafGuard, 01/01/25

Timeline

Production Manager

LeafGuard
07.2022 - Current

Lead Installer

LeafGuard
07.2021 - 07.2022

Cylinder Filler

Life Gas
01.2016 - 12.2020

Server / Bartender

Red Robin
07.2013 - 01.2016

Bachelor’s Degree - Business Management

Davenport University

Transferred to Davenport University - Business Management

Grand Rapids Community College
Austin Lopez