Austin Malutic
Campbell,OH
Summary
Versatile professional with a robust background in property management at M Housing and media relations at Malutic Live. Excelled in rent collection, enhancing tenant relations, and executing strategic communication plans. Demonstrated expertise in customer service and property maintenance, significantly improving operational efficiency and client satisfaction. Proven ability to manage diverse tasks with a focus on achieving business goals.
Overview
7
7
years of professional experience
Work History
Lanlord
M Housing
Campbell, OH
09.2022 - Current
- Responded to tenant maintenance requests according to agreed conditions for building functionality.
- Met with prospective tenants to show property and assess applications or sign leases.
- Inspected properties regularly to identify deficiencies and schedule repairs.
- Issued non-payment notices to delinquent tenants in accordance with lease, county and state regulations.
- Handled resident complaints and expedited maintenance requests.
- Collected monthly assessments, rental fees, deposits and payments.
- Responded promptly to tenants' requests for repairs or other services.
- Organized move-in, move-out inspections with tenants at the start, end of a lease period.
- Developed and maintained strong working relationships with owners and tenants to minimize hassle for both parties.
Sports Information Director
Malutic Live
Campbell, OH
01.2018 - Current
- Coordinated positive media interviews and events sponsorships.
- Produced films and other video products, regulating distribution and operating film library.
- Liaised between client and community to ensure communication and relations improvement.
- Continually maintained and improved company's reputation and positive image by engaging with community members and addressing issues head-on.
- Applied strategic communication strategies and interpersonal skills to develop and maintain high-value business relationships.
- Compiled daily news clippings related to the school's athletics program.
- Fielded external correspondence and communications with media outlets and public relations professionals or consumers.
- Produced highlight videos featuring top plays from various sports teams throughout the season.
- Strategized and implemented public relations and promotional programs to strengthen brand and support business goals.
Cashier /Grocery Stocker
Save A Lot Grocery Store
Boardman, Ohio
06.2018 - 12.2020
- Verified customer age requirement for alcohol or tobacco purchases.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Answered customer questions and provided store information.
- Stocked shelves with merchandise when needed.
- Ensured compliance with all safety regulations within the store environment.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Answered phone calls to assist customers with questions and orders.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
Education
High School Diploma -
Lowellville
Lowellville, OH05-2018
Skills
- Energy efficiency
- Rent collection
- Marketing and advertising
- Property maintenance
- Customer Service-oriented
- Property management expertise
- Property management
- Media relations
- Website management
- Multimedia storytelling
- Press release writing
- Interviewing techniques
- Coverage planning
- Analytics reporting
- Retail merchandising
- Cash register systems
- Cash handling
- Cash drawer balancing
- Customer service
- Customer assistance
- Ordering and stocking
- Cash register operation
Timeline
Lanlord
M Housing
09.2022 - Current
Cashier /Grocery Stocker
Save A Lot Grocery Store
06.2018 - 12.2020
Sports Information Director
Malutic Live
01.2018 - Current
High School Diploma -
Lowellville