Austin Marks
Richmond,Virginia
Summary
AML Compliance Investigator with expertise in investigating money laundering and fraud. Demonstrates strong regulatory knowledge, proven investigative techniques, and keen attention to detail. Analyzes complex financial data, identifies suspicious transactions, and ensures compliance adherence.
Overview
13
13
years of professional experience
Work History
AML Sr Investigator I (Complex Investigations Unit / Law Enforcement)
Capital One
Richmond, Virginia
01.2022 - Current
- Conduct enterprise-wide investigations on subjects of law enforcement requests for suspicious activity concerning Money Laundering, Fraud, Terrorist Financing, Elder Abuse, Prostitution/Human Trafficking, and other AML and Fraud compliance-based concerns
- Summarize, in writing, suspicious or non-suspicious activity in response to incoming law enforcement requests via subpoenas, search warrants, national security letters, and Canadian requests and file SARs when applicable
- Collaborated with law enforcement agencies in investigations into possible criminal activities related to money laundering operations.
AML Investigator II
Capital One
Richmond, Virginia
01.2019 - 01.2022
- Monitored and investigated accounts for suspicious activity concerning money laundering, terrorist financing, elder abuse, and other AML compliance-based concerns.
- Summarized, in writing, suspicious or non-suspicious activity and filed SARs when applicable.
- Proposed updates for policies and procedures
Customer Resiliency Internal QA
Capital One
Richmond, Virginia
01.2019 - 12.2019
- Evaluated internal agent phone calls for compliance with regulatory requirements.
- Organized call calibrations for continuous improvement
Small Business Credit Analyst/ Highline Underwriter/ QA Ambassador
Capital One
Richmond, Virginia
01.2018 - 12.2019
- Utilized underwriting guidelines to determine outcomes for credit applications
- Oversaw credit recommendations within a $100,000 authority limit
Fraud Account Manager and FDE Process Team
Capital One
Richmond, Virginia
01.2017 - 12.2018
- Addressed and managed escalated customer issues in Capital One's fraud and dispute department
- Resolved senior leadership inquiries and advanced complaints with comprehensive case analyses
Operations Production Coordinator
Capital One
Richmond, Virginia
01.2015 - 12.2017
Senior Teller Representative
Henrico Federal Credit Union
Henrico, Virginia
01.2013 - 12.2015
Teller
Connects Federal Credit Union
01.2012 - 12.2013
Education
Bachelors of Science - Psychology
Virginia Commonwealth University
Richmond, VirginiaSkills
- Financial Crime Investigations
- Concise SAR Reporting
- Fraud Risk Assessment
- Regulatory Adherence to BSA
- Financial Transaction Analysis
- AML Compliance
Affiliations
Treasurer and Volunteer Financial Coach for local non-profit community Kehillah
Volunteer at Elmer Toth Feed More Food Bank
Timeline
AML Sr Investigator I (Complex Investigations Unit / Law Enforcement)
Capital One
01.2022 - Current
AML Investigator II
Capital One
01.2019 - 01.2022
Customer Resiliency Internal QA
Capital One
01.2019 - 12.2019
Small Business Credit Analyst/ Highline Underwriter/ QA Ambassador
Capital One
01.2018 - 12.2019
Fraud Account Manager and FDE Process Team
Capital One
01.2017 - 12.2018
Operations Production Coordinator
Capital One
01.2015 - 12.2017
Senior Teller Representative
Henrico Federal Credit Union
01.2013 - 12.2015
Teller
Connects Federal Credit Union
01.2012 - 12.2013
Bachelors of Science - Psychology
Virginia Commonwealth University