- Electronics and Circuit Building
- Virtual Reality
- Video Gaming
- Augmented Reality (AR) Development
- Drone Piloting
- Coding and Programming
- Video Game Design
- Artificial Intelligence (AI) and Machine Learning
- I participate in low-impact exercises to strengthen core muscles
- Gym Workouts
Austin Mason
Wichita Falls,TX
Summary
Versatile and achievement-oriented professional with a robust background at USAF as a Dental Assistant and extensive experience in retail and customer service roles. Excelled in instrument preparation and collaborative teamwork, enhancing patient care and operational efficiency. Proven track record of improving patient satisfaction and streamlining inventory management, demonstrating a commitment to excellence and teamwork.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Dental Assistant
USAF
04.2017 - Current
- Assisted dentists, hygienists, and other personnel by handing appropriate tools and supplies needed for procedures.
- Performed general chair-side duties for general dentistry, endo procedures, and oral surgery.
- Prepared and arranged instruments, medications, and required materials for dental procedures.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
- Maintained dental supply inventory by checking stock to determine inventory levels and placing and expediting orders for supplies.
- Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
- Documented patient dental health information, medical history, and vital signs for future reference.
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Created dental impressions used for diagnostics, opposing models and study casts to make crowns, bridges, and other dental prosthetics.
- Recorded patients' health histories, documented current symptoms, and pulled up records from prior visits for dentists to view and evaluate.
- Explained treatment procedures and instructed patients on home care guidelines.
- Prepared patient x-rays and images for dentist review.
- Took dental images following strict patient protection rules, applying lead aprons.
- Sterilized rooms and prepped equipment and instruments for twenty-six procedures daily.
- Prepared and sterilized instruments and materials for use by dentists.
- Designed dental report card to explain patient dental health status and treatment plans.
- Assisted in chair-side dental procedures by filling cavities and taking impressions.
- Educated patients on dental hygiene, pre-surgical instructions and post-surgical care.
- Administered routine dental hygiene procedures and treatments.
- Provided excellent customer service to each unique persons through positive patient relations and explanation of dental procedures.
- Managed hygienist schedules with calendaring software to maintain steady patient flow.
- Monitored and updated hygiene schedules by rescheduling appointments and scheduling new appointments.
- Reviewed patient charts upon arrival and prepared procedure room based on unique customer needs.
Retail Sales Associate
Home Depot
09.2016 - 03.2017
- Greeted customers and helped with product questions, selections, and purchases.
- Answered questions about store policies and addressed customer concerns.
- Helped customers complete purchases, locate items, and join reward programs.
- Greeted customers and provided outstanding customer service.
- Developed strong rapport with customers and created positive impression of business.
- Listened to customer needs and desires to identify and recommend optimal products.
- Used in-store system to locate inventory and place special orders for customers.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Provided exceptional services and pleasant shopping experiences to retail customers.
Retail Sales Associate Cashier
Lifeway Christian Bookstore
08.2015 - 04.2016
- Performed end-of-shift cashout operations according to store policies, maintaining accurate counts and receipt records.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Assisted customers by answering questions and fulfilling requests.
- Helped customers complete purchases, locate items, and join reward programs.
- Performed cash, card, and check transactions to complete approximately seventy-three customer purchases daily.
- Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
- Demonstrated product features, answered questions and redirected objections to highlight positive aspects.
Lifeguard
Disney World
01.2015 - 07.2015
- Attentively monitored swimmers to identify distress.
- Monitored safety of guests in and around swimming pool.
- Maximized customer satisfaction by greeting pool patrons with courtesy and resolving issues promptly.
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Provided friendly customer service to guests and addressed concerns.
- Upheld hygiene standards in pool and surrounding area.
- Monitored pools and surrounding areas for adherence to safety protocols.
- Responded to emergency situations in a timely, efficient manner.
- Observed weather and water conditions and alerted visitors to potential dangers, storms, and rip currents.
- Complied with pool policies and procedures and offered suggestions to staff to maximize safety awareness.
- Provided instruction and assistance to patrons on proper use of recreational equipment.
- Scanned main areas to monitor for any safety risks.
- Assisted in organizing and implementing recreational activities and programs.
- Helped students adjust to pool and unfamiliar surroundings, resulting in better results during individual and group lessons.
- Prevented falls near and into pool by calmly reminding patrons to exercise caution around edges.
Education
Associate of Applied Science - Graphic Design
University of Alabama At Birmingham
Birmingham, ALSkills
- Instrument preparation
- Equipment Selection
- Skilled in Fine Motor Coordination
- Collaborative Teamwork
- Infection Control Practices
- Medical records management
- Patient counseling
- Office Operations Management
- Certified First Aid Training
- Strong writing and verbal skills
- Surgical Preparation
- Inventory management
Accomplishments
- Mentored over thirty-two dental assistants.
- Led implementation of digital x-ray system, optimizing workflow 98.7%.
- Improved patient education by working with dentists to create patient education program covering general dental hygiene and post-surgical care.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Certification
Certificate of completion in C++ programming.
Certificate of completion in Ethical Hacking program.
Interests
Timeline
Dental Assistant
USAF
04.2017 - Current
Retail Sales Associate
Home Depot
09.2016 - 03.2017
Retail Sales Associate Cashier
Lifeway Christian Bookstore
08.2015 - 04.2016
Lifeguard
Disney World
01.2015 - 07.2015
Certificate of completion in C++ programming.
Certificate of completion in Ethical Hacking program.
Associate of Applied Science - Graphic Design
University of Alabama At Birmingham
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