Summary
Overview
Work History
Education
Skills
Timeline
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Austin Mason

Kansas City,MO

Summary

Dedicated Fiber Optic Technician with a proven track record at Prince Telecom, recognized as Employee of the Month. Skilled in device installation and customer service, I excel in problem-solving and attention to detail, ensuring high-quality service delivery and customer satisfaction. Committed to safety and efficiency in all tasks.

Overview

5
5
years of professional experience

Work History

Fiber Optic Technician

Prince Telecom
Northmoor, MO
05.2023 - 04.2026
  • Surveyed homes, businesses,
  • Installed, ONTs, RGs, educated customers, then verified service before closing out.
  • Experience with troubleshooting wifi systems, 3 years experience with installation, repair and upgrade service appointments
  • Experience with driving a company vehicle, terminating cat6 cables, 3 years experience with power tools / drilling service holes
  • Employee of the month winner
  • Safety award winner

Package Handler

Fed Ex Ground
Kansas City, MO
08.2021 - 05.2023
  • Load and unload trucks

Education

Entry Level - Basic

Metropolitan Community College
Kansas City, MO

Skills

  • Device installation
  • Documenting activities
  • Safety practices
  • Customer service
  • Problem-solving
  • Time management
  • Attention to detail
  • Problem-solving abilities
  • Reliability
  • Multitasking Abilities
  • Excellent communication
  • Organizational skills
  • Effective communication

Timeline

Fiber Optic Technician

Prince Telecom
05.2023 - 04.2026

Package Handler

Fed Ex Ground
08.2021 - 05.2023

Entry Level - Basic

Metropolitan Community College
Austin Mason