Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
SalesAssociate

Austin Massey

Republic,MO

Summary

Diligent Waiter with solid background in retail sales and customer engagement. Demonstrated success in driving store sales and enhancing customer satisfaction through effective communication and product knowledge. Proven ability to utilize problem-solving skills and teamwork to meet customer needs and achieve sales targets.

Overview

5
5
years of professional experience

Work History

Sales Associate

Gold Mountain
03.2025 - Current
  • Worked to build relationships with customers and built potential for additional sales.
  • Developed relationships with clients for increased loyalty and repeat business.
  • Boosted sales by consistently engaging with customers and addressing their needs effectively.

Security Supervisor

Allied Universal Security Services
07.2022 - 02.2025
  • Conducted regular patrols of facility to detect and deter security threats.
  • Recorded incident reports with detailed accounts of occurrences.
  • Monitored alarm systems and CCTV footage to enable prompt attention and response.
  • Closely monitored alarm systems, responding promptly to alerts and coordinating appropriate action when necessary.
  • Maintained a secure environment for employees and visitors by enforcing access control policies and visitor management procedures.
  • Oversaw team of security officers and managed scheduling and performance evaluations.
  • Managed a team of security officers, providing guidance, support, and performance evaluations to ensure a high level of professionalism.
  • Enhanced security measures by conducting thorough risk assessments and implementing new protocols.

1st Assistant Electrical Manager

Menards
05.2020 - 07.2022
  • Collaborated with other departments to achieve company-wide goals and improve overall performance.
  • Reduced employee turnover by creating a positive work environment through open communication and regular feedback.
  • Provided exceptional support to Department Manager as needed on critical decision-making tasks, project management activities, or handling escalated issues from customers or employees alike.
  • Boosted employee morale by recognizing individual achievements, fostering teamwork, and promoting professional development opportunities.
  • Managed daily operations, overseeing staff schedules, inventory management, and budgeting.
  • Enhanced department efficiency by streamlining processes and implementing innovative solutions.
  • Assisted in the development of strategic plans for department growth and expansion.

Education

High School Diploma -

Republic High School
Republic
05-2018

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Listening skills
  • Multi-tasking strength
  • Problem-solving
  • Excellent people skills
  • Reliable and punctual
  • Goal oriented
  • Relationship building
  • Outgoing personality

Accomplishments

  • Resolved product issue through consumer testing.
  • Supervised team of 6 staff members.
  • Supervised 4 security guards and officers.
  • Documented and resolved theft issues which led to saving our contractor more money.
  • Saved the company more than $1500 in security consulting fees.

Timeline

Sales Associate

Gold Mountain
03.2025 - Current

Security Supervisor

Allied Universal Security Services
07.2022 - 02.2025

1st Assistant Electrical Manager

Menards
05.2020 - 07.2022

High School Diploma -

Republic High School

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Austin Massey