Austin McAuley
Dallas
Summary
Experienced with swimming pool maintenance and repair, ensuring optimal functionality and safety. Utilizes technical knowledge to diagnose and address issues swiftly. Knowledge of water chemistry, equipment operation, and customer service enhances overall service quality.
Professional technician with strong expertise in swimming pool maintenance and repair, ensuring optimal functionality and safety. Skilled in water chemistry, equipment troubleshooting, and routine maintenance tasks. Highly collaborative, adaptable to changing needs, and reliable in delivering results. Known for technical proficiency, problem-solving abilities, and commitment to quality workmanship.
Hardworking Swimming Pool Technician well-versed in caring for lined and concrete swimming pools. Proficient in grounds maintenance, chemical handling, and debris removal. Ready to offer 3 years of related experience to a long-term position with room for advancement.
Knowledgeable Supervisor with solid background in maintaining and repairing swimming pool systems. Expertise in troubleshooting issues and implementing effective solutions, ensuring pools are safe and operational. Demonstrated high-level proficiency in water chemistry management and customer service.
Professional technician skilled in maintaining and servicing swimming pools to high standards. Proven ability to diagnose and resolve technical issues promptly and effectively. Reliable team player known for adapting to changing needs and driving results. Proficient in water chemistry, equipment repair, and ensuring customer satisfaction.
Dependable pool maintenance professional with good customer service skills and proven understanding of swimming pool operations. Skilled in removing debris, performing repairs and balancing chemicals. Current Texas driver's license.
Overview
7
7
years of professional experience
Work History
Line Cook
54th Street Bar And Grill
10.2024 - Current
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
- Prepared and cooked full course meals based on restaurant recipes and specifications.
- Prepared food items such as meats, poultry, and fish for frying purposes.
- Plated and presented all dishes to match established restaurant standards.
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
- Upheld strict sanitation standards while preparing meals, maintaining a clean workspace free of cross-contamination risks.
- Checked food temperature regularly to verify proper cooking and safety.
- Expedited service during peak hours by coordinating with fellow line cooks on timing of dish completion.
- Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
- Improved kitchen efficiency by streamlining prep tasks and effectively organizing workstations.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
- Assisted in inventory management by accurately tracking supplies and placing orders as needed.
- Followed restaurant stock management schedule to monitor product freshness and rotate out old products.
- Wrapped up and stored unused food in appropriate containers and placed in refrigerator to avoid spoilage.
- Enhanced customer satisfaction by consistently delivering high-quality dishes in a timely manner.
- Grilled meats and seafood to customer specifications.
- Demonstrated proficiency in using various kitchen equipment safely for efficient food preparation.
- Boosted employee morale through positive attitude, willingness to assist others when needed.
- Supported head chef during high-volume periods by efficiently executing complex tasks with precision under pressure.
- Increased kitchen productivity by keeping tools organized for easy access when needed.
Swimming Pool Technician
Blue Science Pools
02.2023 - 10.2024
- Checked and corrected pool water levels.
- Improved client relationships through clear communication, attentive service, and consistent follow-ups on completed jobs.
- Proficiently operated specialized tools such as vacuum systems, pumps, filters, heaters, chlorinators for various service needs.
- Enhanced customer satisfaction by providing timely and efficient pool maintenance services.
- Prevented pool accidents by maintaining a clean, safe, and well-organized work environment.
- Maintained pool buildings and outdoor swimming pools for seasonal activities.
- Completed basic maintenance and repairs to keep pools functioning properly.
- Identified potential problems proactively during routine checks and performed preventive maintenance accordingly.
- Reduced pool downtime by promptly identifying and resolving technical issues.
- Maintained accurate records of all services performed for easy reference in case of future concerns or repeat business opportunities.
- Maximized team efficiency by sharing knowledge about best practices in pool maintenance among colleagues.
- Sampled water to evaluate chemistry and added correct chemicals to return balance.
- Managed inventory and supplies to ensure timely completion of projects without delays or shortages.
- Educated customers on proper pool care techniques to promote long-lasting enjoyment of their swimming facilities.
- Managed pool and facility hygiene, equipment upkeep, pump operation, and chemical levels.
- Exceeded company objectives consistently through diligent work ethic and commitment towards continuous improvement.
- Collaborated with other technicians for complex installations, repairs, and renovations to deliver high-quality results.
- Performed seasonal openings and closings of pools efficiently to meet customer expectations.
- Increased the life of pool equipment with routine inspections, cleaning, and repairs.
- Maintained pool surrounding areas in neat and clean fashion.
- Handled dangerous chemicals and testing materials safely and according to established procedures.
- Vacuumed pools, emptied skimmers, and removed debris.
- Assisted in training new hires to ensure they were prepared for the tasks ahead, contributing to overall team success.
- Ensured optimal water quality by performing regular chemical tests and adjustments.
- Obtained water readings and adjusted water chemistry to keep pool clean and sanitized.
- Tested and balanced pool water to maintain safe and healthy swimming environment.
- Managed maintenance activities, supervised staff, and inspected equipment.
- Demonstrated to customers proper methods for operating equipment after it had been installed.
- Tended to machines, troubleshot malfunctions and completed basic repairs to keep equipment fully functional and well-maintained.
- Worked with diverse types of weather and ground conditions.
- Tested systems, noting issues and completing preventive maintenance.
- Conducted pool safety inspections and reported unresolved issues immediately.
- Maintained clean, safe and appropriately stocked company vehicle.
- Demonstrated courtesy, respect and professionalism to promote company values and customer care.
- Adjusted filter to circulate and remove small debris and foreign matter suspended in pool.
- Exercised strong knowledge of swimming pool motors, pumps and filtration systems to service and monitor pool and equipment.
- Brushed pool walls and floors to reduce algae and slime formation and prevent staining.
- Inspected pool equipment and verified proper functionality to maintain safety standards.
- Vacuumed pool using to remove dirt, debris and contaminants at bottom of pool.
- Assembled and disassembled filters for pool openings, closings and repairs.
- Educated customers in proper pool operation and maintenance.
- Performed Algae treatments of "Green Pools".
- Performed "New Plaster" visits maintaining chemical balances to bring a smooth plaster to the surface, and the coloring of plaster correctly.
Assistant Manager
Wave Wash
06.2020 - 02.2022
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Managed inventory levels to minimize stockouts while reducing overhead costs.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
- Streamlined and monitored quality programs to alleviate overdue compliance activities.
- Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
- Managed senior-level personnel working in marketing and sales capacities.
- Launched quality assurance practices for each phase of development
- Controlled resources and assets for department activities to comply with industry standards and government regulations.
- Leveraged data and analytics to make informed decisions and drive business improvements.
- Developed detailed plans based on broad guidance and direction.
- Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
- Set aggressive targets for employees to drive company success and strengthen motivation.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Identified and communicated customer needs to supply chain capacity and quality teams.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Defined clear targets and objectives and communicated to other team members.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Established team priorities, maintained schedules and monitored performance.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Improved operational efficiency by adopting new technology for inventory management.
- Conducted performance evaluations and provided constructive feedback to employees.
- Maintained compliance with health and safety regulations, ensuring safe environment for both staff and customers.
- Oversaw daily operations to maintain store cleanliness and organization.
- Negotiated with suppliers to secure better pricing, reducing operational costs.
- Implemented loss prevention strategies, significantly reducing shrinkage.
- Coached new employees, ensuring smooth onboarding process and quicker adaptation to their roles.
- Coordinated with vendors for timely inventory replenishment, ensuring product availability.
- Improved customer satisfaction by resolving complaints and inquiries promptly.
- Developed marketing strategies to attract new customers, increasing foot traffic.
- Implemented staff training programs to elevate service standards and knowledge.
- Analyzed sales data to identify trends and adjust inventory orders accordingly.
- Engaged with customers to gather feedback, using insights to improve service and product offerings.
- Optimized scheduling to ensure adequate staffing during peak hours, improving service efficiency.
- Conducted performance evaluations, identifying areas for development and rewarding strong performance.
- Collaborated with management team to set sales targets and strategies, achieving consistent sales growth.
- Facilitated team-building activities, enhancing team cohesion and morale.
- Led weekly team meetings to discuss goals and review performance, fostering culture of continuous improvement.
- Enhanced team productivity by streamlining operational processes.
- Assisted in budget preparation, ensuring alignment with financial goals.
- Monitored sales trends to adjust pricing strategies for optimal profitability.
- Ensured compliance with all safety regulations by conducting regular inspections of equipment/operations within the store.
- Coordinated with vendors to ensure timely delivery of products and resolve any supply chain issues.
- Implemented staff training programs, enhancing product knowledge and improving customer service skills.
- Conducted employee performance evaluations, providing constructive feedback for growth and development.
- Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.
- Facilitated clear communication between employees and upper management through regular meetings and updates.
- Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
- Increased sales through effective merchandising strategies and targeted promotions.
- Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
- Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
- Collaborated with the management team to develop strategic plans for business growth and improvement.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
- Generated repeat business through exceptional customer service.
Lead Install Technician
Big Man Washes
11.2017 - 03.2020
- Tracked equipment and inventory, maintaining prescribed levels for technical equipment and supplies.
- Conducted thorough pre-installation site evaluations to identify potential challenges and develop appropriate strategies for overcoming them.
- Served as primary point of contact for clients throughout the installation process, addressing concerns and providing updates on progress.
- Improved customer satisfaction by ensuring timely and accurate installation of equipment.
- Proactively identified opportunities for improving existing processes, implementing changes that resulted in cost savings without sacrificing quality or safety standards.
- Effectively communicated technical concepts related to installations across team members, ensuring understanding and proper execution of tasks.
- Consistently met or exceeded project deadlines through effective time management and task delegation within the team.
- Utilized advanced troubleshooting skills to resolve complex issues during installations, minimizing downtime for clients.
- Managed inventory levels of essential supplies, reducing waste while maintaining adequate stock for future projects.
- Developed customized solutions to meet unique client needs, enhancing overall satisfaction with services provided.
- Coordinated effectively with other departments such as engineering, customer support, and quality control during each project phase.
- Completed preventive maintenance on machines to enhance production and maintain quality.
- Spread out articles or materials and examined for holes, tears and other defects.
- Liaised with internal departments to optimize productivity and efficiency.
- Researched and implemented new technologies and equipment.
- Followed established procedures for inspection of belts, drives and motors, performing needed maintenance.
- Managed maintenance activities, supervised staff, and inspected equipment.
- Inspected, evaluated and calibrated electrical and mechanical systems and components.
- Demonstrated to customers proper methods for operating equipment after it had been installed.
- Maintained strong focus on safety and efficiency to provide comprehensive support to personnel performing skilled repairs.
- Tended to machines, troubleshot malfunctions and completed basic repairs to keep equipment fully functional and well-maintained.
- Worked with diverse types of weather and ground conditions.
- Tested systems, noting issues and completing preventive maintenance.
- Diagnosed and repaired problems with electrical and mechanical systems.
- Established and maintained effective working relationships with vendors and contractors to support operations.
- Scheduled and performed maintenance, repair and upgrades of existing equipment and systems.
- Maintained updated knowledge of all equipment, products, and services to properly educate customers.
- Followed all company guidelines regarding safety procedures when out in field.
- Evaluated equipment to determine if it needed to be repaired or replaced.
- Maintained high level of safety when using hand and power equipment for hoisting, measuring, testing, and drilling of various types of installations.
- Installed and configured new equipment and systems according to company standards.
- Diagnosed and troubleshot system faults, identifying equipment issues and resolutions.
- Used hand and power equipment for hoisting, measuring, testing, and drilling of various types of installations.
- Maintained detailed documentation of installations, fostering clear communication with clients and team members.
- Streamlined installation processes for increased efficiency and reduced project completion times.
- Implemented innovative tools and technologies to improve overall efficiency in completing installations tasks.
- Established strong relationships with vendors and suppliers, ensuring access to high-quality materials at competitive pricing.
- Ensured strict adherence to industry regulations and company policies throughout all aspects of the installation process.
- Regularly updated management on project progress through detailed reports highlighting successes, challenges faced, lessons learned.
- Enhanced safety standards within the team by conducting regular training sessions on proper techniques and protocols.
- Collaborated with sales teams to ensure seamless transitions from contract negotiation to installation execution.
- Led a team of technicians, providing guidance and mentorship for skill development and career growth.
- Contributed to the company''s reputation for excellence in service by consistently delivering high-quality installations that exceeded client expectations.
Education
High School Diploma -
Rockwall HighSchool
Rockwall, TX08-2010
Skills
- Backwashing filters
- Water testing
- Valid Driver's license
- Electrical work
- Filter replacement
- Vacuuming pools
- Acid washing
- Mechanical troubleshooting
- Chemical handling
- Winterizing pools
- Equipment Repair
- Equipment installation
- Sampling techniques
- Schedule coordination
- Basic repair skills
- Pool maintenance
- Water sampling
- Spa maintenance
- Automation systems
- Pool cleaning
- Chlorine level optimization
- Pool water chemistry
- Saltwater system management
- Water analysis
- Energy efficiency
- Vacuuming equipment
- Maintenance skills
- Algae control
- Skimmer adjustment
- Chemical balancing
- Chlorine application
- Plumbing repair
- Vacuuming skills
- Controls management
- Electrical troubleshooting
- Pump maintenance
- Safety procedures
- Pressure washing
- Hazardous chemicals handling
- Plumbing repairs
- Equipment repairs
- Chemical level testing
- Pool chemistry monitoring
- Safety hazard management
- Problem-solving
- Time management
- Customer service
- Routine maintenance
- Teamwork and collaboration
- Teamwork
- Chemicals balancing
- Chemistry balancing
- Pool inspections
- Equipment installations
- Attention to detail
- Problem-solving abilities
- Multitasking
- Multitasking Abilities
- Reliability
- Excellent communication
- Computer skills
- Following safety practices
- Work order completion
- Organizational skills
- Team collaboration
- Diagnostics and troubleshooting
- Active listening
- Effective communication
- Adaptability and flexibility
- Decision-making
- Machinery operation
- Relationship building
- Customer relations
- Team building
- Safety protocols
- Task prioritization
- Safety management
- Continuous improvement
- Time management abilities
- Preventive Maintenance
- Maintenance scheduling
- Interpersonal communication
- Blueprint reading
- Professionalism
- System repairs
- Risk assessment
- Goal setting
- System repair
- Troubleshooting techniques
- Analytical thinking
- Interpersonal skills
- Worksite preparation
- Self motivation
Timeline
Line Cook
54th Street Bar And Grill
10.2024 - Current
Swimming Pool Technician
Blue Science Pools
02.2023 - 10.2024
Assistant Manager
Wave Wash
06.2020 - 02.2022
Lead Install Technician
Big Man Washes
11.2017 - 03.2020
High School Diploma -
Rockwall HighSchool
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