Austin McCoy
Rancho Cordova,CA
Summary
I am a dependable individual with a successful track record of handling multiple responsibilities and tasks. I am also a hardworking professional eager to pitch in and help with any project. I am an organized and dependable candidate successful at managing multiple priorities with a positive attitude. As well as a willingness to take on added responsibilities to meet any team goals. With my experiences so for I believe I have exceptional communication and planning abilities with a love for creative problem-solving.
Overview
5
5
years of professional experience
Work History
Service Advocate
Target
07.2021 - Current
- Currently I have been working for Target in the role of a Service Advocate
- My role while working is Guest Returns, Pick-Ups as well as Guest concerns and questions
- Through this work I have been able to better my communication and problem solving skills as every Guest that comes in has a unique need and problem they are hoping to solve
- Some other aspects of my role is to properly dispose of items that the store can no longer sell as well as restocking merchandise that has been returned to the store along with many more assorted activities that are a part of the daily aspects of the work
- In October of 2023 I was promoted to handling the Cash Office Operations for the day. This involves opening for the day for both Guest Service, Checklanes and Drive-Up departments which includes handling of keys, store assets and money.
- Alongside Depositing cash from the previous day, audits of the vault, preparing money to be sent to the bank and mailing out items to their correct destination. Alongside meeting with outside store personal for pick-ups and other meetings.
Sales Associate (Seasonal)
Marshalls
10.2019 - 01.2020
- I had many responsibilities as a Sales Associate
- My main responsibility was to stock the shelves of the store with merchandise, clean up the store and make sure the items were in their correct spots within the store
- Some other tasks I would do frequently were markdowns, inventory, ticket making, price checking, working in the stockroom, putting together furniture/ home items that need assembly as well as unloading pallets of product while opening and distributing them into their proper places
- I worked in the home department, the biggest department for not only sales but merchandise as well.
Education
Bachelor of Arts - Film And Video Production
University of California, Sacramento (Sac State)
Sacramento, CA05.2024
American River College (ARC)
Sacramento, CA05.2021
High School Diploma -
Cordova High School
Rancho Cordova, CA05.2019
Skills
- People Skills
- Proficient and experienced in most computer programs (Microsoft, Adobe, etc
- Team Player and Collaborator
- Communication Skills with years of experience in Customer Service
- Having the ability to think creatively to solve problems
- Time Management
- Customer Service
- Money Handling
- Cash Handling Accuracy
- Store Opening and Closing
- Creative Thinking
- Goal-Driven
References
Inayat Hayati Executive Team Lead at Rancho Cordova Target
(916)893-6995 / inyat.hayati@target.com
Juan Orozco Team Lead at Rancho Cordova Target
(916) 406-3473
Brandon Sangano Team Lead at Rancho Cordova Target
(313) 677-8445
Mark Herzig Professor at Sac State University
herzig@csus.edu
Timeline
Service Advocate
Target
07.2021 - Current
Sales Associate (Seasonal)
Marshalls
10.2019 - 01.2020
Bachelor of Arts - Film And Video Production
University of California, Sacramento (Sac State)
American River College (ARC)
High School Diploma -
Cordova High School