Austin McCreary

Assistant Manager

Papa Murphy's

Meridian, Idaho

09.2023 - Current

Manage inventory tasks such as counting and making sure everything is in stock, we have enough of everything, etc
hiring new employees
training new employees and working with current employees on bettering their skills
leading the team who is on shift with me
Assisted in training new employees on company policies and procedures.
Maintained accurate records of inventory and supplies for operational efficiency.
Handled customer inquiries, providing timely support and information as needed.
Participated in brainstorming sessions to enhance team strategies and initiatives.
Managed customer service inquiries and complaints in a timely manner.
Supervised daily operations including scheduling shifts, assigning duties.
Maintained up-to-date knowledge of company products and services.
Monitored employee attendance records, timekeeping, and payroll information.
Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
Resolved conflicts between team members in an effective manner.
Collaborated with management on developing strategic plans for achieving business goals.
Organized training sessions for new hires to familiarize them with the workplace environment.
Established processes for monitoring customer satisfaction levels.
Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Delegated work to staff, setting priorities and goals.
Recruited and trained new employees to meet job requirements.
Reviewed completed work to verify consistency, quality, and conformance.
Planned and led team meetings to review business results and communicate new and ongoing priorities.