Austin McNeely
Little Rock,AR
Summary
Hardworking, reliable employee and student. A strong background in caring for the elderly, cash registry operating, and retail services. Highly organized, proactive and punctual with team-oriented mentality. Motivated employee with a 6-year track record of success in providing exceptional service in many different environments, which include: Hospital service, Veterinary services, retail and food industry services. Strong team player committed to assisting co-workers and management with all activities necessary for success.
Overview
7
7
years of professional experience
Work History
Home Health Care Aide
Seniorkare
Little Rock, AR
10.2020 - Current
- Provided mobility assistance such as walking and regular exercising.
- Traveled to clients' homes to complete healthcare services and promote continuity of care.
- Offered patients and families emotional support and instruction in preparing healthy meals, independent living and adaptation to disability or illness.
- Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships.
- Monitored progress and documented patient health status changes to keep care team updated.
- Performed vital signs checks on a daily basis and contacted supervisor regarding patient health concerns or behavioral changes.
- Provided transportation and appointments management.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome and adapt to mobility restrictions.
- Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces and purchasing supplies.
Cashier/Stock Associate
Tuesday Morning
Benton, AR
03.2020 - 10.2021
- Restocked and organized merchandise in front lanes.
- Answered questions about store policies and addressed customer concerns.
- Helped customers complete purchases, locate items and join reward programs. Always reaching goal of at least 15 new reward members per shift.
- Monitored self-checkout systems and provided assistance or intervention where required.
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
Cashier/Stock Associate
Tuesday Morning
Conway, AR
10.2019 - 03.2020
- Restocked and organized merchandise in front lanes.
- Answered questions about store policies and addressed customer concerns.
- Helped customers complete purchases, locate items and join reward programs. Always meeting 15 new reward member goal per shift.
- Monitored self-checkout systems and provided assistance or intervention where required.
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
Veterinary Assistant
Marketplace Veterinary Clinic
Bryant, AR
10.2017 - 06.2019
- Answered pet owner phone calls and responded to questions while taking messages for staff veterinarians.
- Provided direct care for animal patients in post-operative recovery, closely monitoring vital signs and progress.
- Scrubbed, counted, and packed surgical instruments and drapes into surgical-packs for autoclave sterilization.
- Supervised waiting area, mopped floors, sterilized scale and rearranged magazines to maintain office.
- Reviewed pet records from daily visits and appointments, entering all important data into system.
- Removed animal waste from kennels, runs and exercise areas, placing in trash receptacles or in-ground septic systems.
- Assisted veterinarians in examining animals.
Hospital Volunteer
Baptist Health Hospital
Little Rock, AR
08.2018 - 12.2018
- Helped transport patients and assisted with discharges.
- Delivered personal items such as newspapers and flowers throughout hospital.
- Communicated with patients with compassion while keeping medical information private.
- Sat with patients in need of companionship and emotional support.
Cashier
Slim Chickens
Benton, AR
07.2015 - 07.2017
- Worked closely with front-end staff to assist customers.
- Learned roles of other departments to provide coverage and keep store operational.
- Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
- Relayed orders and special requests to cooks, monitoring finished dishes for accuracy with preferences.
- Reset tables between guests, including refilling condiments and wiping down all surfaces.
- Collected empty plates and glasses to minimize bussing requirements between customers.
- Pitched in to help by washing dishes, glasses and cutlery when kitchen staff became overwhelmed.
- Assisted servers with table settings and beverage refills during busy periods.
- Responded quickly to customer concerns and inquiries and provided appropriate answers, escalating major issues to manager immediately.
- Provided outstanding customer service to every guest according to Slim Chickens's guidelines.
- Assisted individuals in selecting meal options, including entrees and desserts and recommended alternative items for those with food allergies and gluten intolerances.
Education
Bachelor of Science - Nursing
University of Arkansas For Medical Sciences
Little Rock, AR05.2023
Some College (No Degree) -
University of Central Arkansas
Conway, ARHigh School Diploma -
Bryant High School
Bryant, AR2018
Skills
- Reception area maintenance
- Technologically savvy
- Relationship Building
- Customer relations
- Sensitive material handling
- Patient safety
- Medical instrument sterilization
- Food preparation
- Effective multi-tasker
- Outgoing personality
- Menu memorization
- Flexible schedule
- Healthcare Education
- Ambulation Assistance
- Activities of Daily Living (ADLs)
Affiliations
Current Activities
- Student Nurses Association
Previous Activities
- Member of Sigma Nu fraternity - Philanthropy Chairman
- Vice President of FCCLA
- Student Senate member
- Mayors Youth Advisory Council member
Timeline
Home Health Care Aide
Seniorkare
10.2020 - Current
Cashier/Stock Associate
Tuesday Morning
03.2020 - 10.2021
Cashier/Stock Associate
Tuesday Morning
10.2019 - 03.2020
Hospital Volunteer
Baptist Health Hospital
08.2018 - 12.2018
Veterinary Assistant
Marketplace Veterinary Clinic
10.2017 - 06.2019
Cashier
Slim Chickens
07.2015 - 07.2017
Bachelor of Science - Nursing
University of Arkansas For Medical Sciences
Some College (No Degree) -
University of Central Arkansas
High School Diploma -
Bryant High School
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