Austin McWilliams
Logan,UT
Summary
Motivated Crew Team Member committed to contributing to business success. Experienced in providing high-quality industrial production work. Focused on customer satisfaction and team productivity.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Einsteins Team Member
Einsteins Bros Bagels
10.2023 - 01.2024
- Enhanced team efficiency by streamlining communication and implementing effective collaboration tools.
- Boosted overall productivity by identifying areas for improvement and developing targeted strategies.
- Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
- Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
- Ensured smooth operations during peak periods via effective time management techniques such as delegation and task prioritization.
Chilis Team Member
Chili's Restaurant
11.2022 - 07.2023
- Enhanced team efficiency by streamlining communication and implementing effective collaboration tools.
- Boosted overall productivity by identifying areas for improvement and developing targeted strategies.
- Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
- Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
- Exceeded performance goals through diligent task completion, attention to detail, and consistent follow-through on assignments.
- Managed multiple projects simultaneously by prioritizing tasks effectively and adjusting workload as necessary to meet deadlines.
- Gained recognition for delivering excellent customer service through active listening, empathetic communication, and timely resolution of concerns.
- Assisted in the onboarding of new team members by providing guidance, support, and training resources to ensure a smooth transition into the work environment.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
Education
Bachelor of Science - Kinesiology Pre-physical Therapy
Utah State University
Logan, UT05.2027
Skills
- Positive Attitude
- Problem-Solving
- Clear Communication
- Interpersonal skills
- Conflict resolution
- Customer Service
- Workplace Safety
- Complaint Resolution
- Cash Handling
- Cleaning
Accomplishments
I was chosen as a part of the leadership council for my football team senior year. We proceeded to win back-to-back 5A state championships. I have also been a 4.0 student throughout high school and on the honor roll at Utah State University.
Certification
Utah Food Handler permit
Affiliations
- Photography
- Team Building
- Sports
- Volunteering
- Exercise
Languages
English
Native or Bilingual
Timeline
Einsteins Team Member
Einsteins Bros Bagels
10.2023 - 01.2024
Chilis Team Member
Chili's Restaurant
11.2022 - 07.2023
Bachelor of Science - Kinesiology Pre-physical Therapy
Utah State University