Summary
Overview
Work History
Education
Skills
Timeline

Austin Mercado

Fiber Engineer
Laughlin

Summary

Experienced professional in fiber engineering with a proven track record of success. Strong background in fiber optic design and network optimization for efficient project outcomes. Committed to fostering teamwork and delivering reliable results. Recognized for technical expertise in network design and system maintenance, with a proactive work ethic.

Overview

13
13
years of professional experience

Work History

Aerial Tech II

Ridgeline Telecom
03.2025 - Current
  • Collaborated with team members to streamline workflow processes and reduce downtime.
  • Create and process JPA Forms (Form 2,7,9,48 and FF2 for California JPA requirements)
  • Utilize OCALC to ensure wind loading safety, GO95, and NESC standards are accurately depicted.
  • Produce CAD strand maps to accurately display proposed work and field conditions along routes to customers and pole owners.
  • Develop aerial fiber optic network designs to enhance connectivity and improve system performance.
  • Implement project timelines and coordinated resources to ensure timely delivery of aerial fiber optic projects.
  • Support project success with meticulous documentation of all stages of the aerial application process.
  • Worked closely with clients and engineers to deliver quality service and documentation.

Store Manager

Cryptozoic Entertainment, LLC
09.2021 - Current
  • Balance inventory between multiple selling platforms.
  • Maintain customer and company relations through social media.
  • Handle customer service inquiries via phone, email, and in person.
  • Maintain competitive pricing for items on Amazon and EBay.
  • Assist in maintaining a work place clean and stocked.
  • Utilize storefront website, Amazon, and EBay selling systems.
  • Make sure online orders were correctly fulfilled and shipped out in timely manner
  • Assist in preparation and work store kiosk at conventions.
  • Maintain shipping for special card production projects.
  • Create presentations to showcase potential prototype products.

Fiber Design Engineer

LTS a division of Ledcor
10.2022 - 03.2025
  • Worked with Dobson projects and systems
  • Produced cost effective designs for fiber/copper networks
  • Design backbone fiber route.
  • Create a Fiber design maps for A-Z fiber locations
  • Identified/assigned pairs at strategic access points both aerial and underground
  • Familiar with GO95 and NESC standards
  • Work in Dobson GIS system
  • Read and interpret Field notes, Pictures, Permit Drawings, and TCPs
  • Confirm As-builds are matching in field design placements.
  • Verifying Pricing of fiber designs for clients billing purposes.

Fiber Design Engineer

LTS a division of Ledcor
01.2020 - 03.2021
  • Worked with Verizon projects and systems
  • Produced cost effective designs for fiber/ copper networks
  • Design backbone fiber route.
  • Create a Fiber design maps for A-Z fiber locations
  • Identified/assigned pairs at strategic access points both aerial and underground
  • Familiar with GO95 and NESC standards
  • Work in Verizon 3GIS system
  • Read and interpret Field notes, Pictures, Permit Drawings, and TCPs

Senior OSP Design Engineer

Lotus Collaborative, LLC
07.2018 - 01.2020
  • Worked with AT&T projects and systems
  • Manhole Certifications
  • Aerial Structure Access
  • Produced cost effective designs for fiber/ copper networks
  • Designing Joint Pole Association (JPA) work, Structure Access, and Jurisdiction Permits
  • Read and interpret Field notes, pictures, JPA Form 2, 7, 48 & Final Bill Make Ready, OCALC, permit drawings, and TCPs
  • Familiar with GO95 and NESC standards
  • AT&T Prebuild Site Walks for Fiber To The Business (FTTB)

OSP Engineer/ Utility Engineering Coordinator

Viclumus Services, Inc.
05.2017 - 07.2018
  • Worked with AT&T projects and systems
  • Manhole Certifications
  • Aerial Structure Access
  • Produced cost effective designs for fiber/ copper networks
  • Designing Joint Pole Association (JPA) work, Structure Access, and Jurisdiction Permits
  • Read and interpret field notes, pictures, JPA Form 2, 7, 48 & Final Bill Make Ready, OCALC, permit drawings, and TCPs
  • Familiar with GO95 and NESC standards
  • Utility Coordination for Sprint Small Cell Sites

OSP Design Engineer

CHC Consulting, LLC
07.2013 - 05.2017
  • Assisted in preparing management information reports and documents
  • Purchase and maintain office supplies
  • Perform repair and maintenance as directed by Head of Human Resources
  • Communicate constantly with upper management and jurisdictions via email
  • Maintain and track all assigned projects in QuickBase
  • Pricing with local vendors
  • Worked with AT&T projects and systems
  • Manhole Certifications
  • Aerial Structure Access
  • Produced cost effective designs for fiber/ copper networks
  • Designing Joint Pole Association (JPA) work, Structure Access, and Jurisdiction Permits
  • Read and interpret field notes, pictures, JPA Form 2, 7, 48 & Final Bill Make Ready, OCALC, permit drawings, and TCPs
  • Familiar with GO95 and NESC standards

Store Manager

ROBOT4LESS
02.2012 - 07.2013
  • Balance inventory between multiple selling platforms and physical store front.
  • Maintain customer and company relations through social media.
  • Handle customer service inquiries via phone, email, and in person.
  • Maintain competitive pricing for items on Amazon and EBay
  • Accurately process cash, credit card, and gift card transactions.
  • Assist in maintaining a clean workplace; keep Front of House (FOH) clean and stocked.
  • Utilize storefront website, Amazon, and EBay selling systems.
  • Make sure online orders were correctly fulfilled and shipped out in timely manner
  • Assist in preparation and work store kiosk at conventions.

Education

Associate of Arts - Art And Human Expression

Fullerton College, Fullerton, CA
05-2017

Skills

  • Associates in Arts JDS: Arts & Human Expression
  • Microsoft Office 2010 (Word, Excel, Outlook, PowerPoint)
  • Willing and able to adapt and learn new software
  • Knowledgeable in Aramis, AutoCAD, JPMTS, 3GIS, QuickBase
  • Maintaining professional relationships with clients and vendors
  • Composing documents and emails for company wide distribution
  • Experience in JPA, Structure Access, Permit drawings
  • Experienced in handling shipping and distribution
  • Attention to detail
  • Customer service
  • Works Well Under Pressure
  • Multitasking and organization
  • Quality control
  • Documentation and reporting
  • Work Planning and Prioritization
  • Customer interaction
  • Workload management
  • Deadline oriented
  • Operation Monitoring
  • Blueprint reading
  • Project management
  • Project Support
  • Design Techniques
  • Critical thinking
  • Verbal and written communication

Timeline

Aerial Tech II - Ridgeline Telecom
03.2025 - Current
Fiber Design Engineer - LTS a division of Ledcor
10.2022 - 03.2025
Store Manager - Cryptozoic Entertainment, LLC
09.2021 - Current
Fiber Design Engineer - LTS a division of Ledcor
01.2020 - 03.2021
Senior OSP Design Engineer - Lotus Collaborative, LLC
07.2018 - 01.2020
OSP Engineer/ Utility Engineering Coordinator - Viclumus Services, Inc.
05.2017 - 07.2018
OSP Design Engineer - CHC Consulting, LLC
07.2013 - 05.2017
Store Manager - ROBOT4LESS
02.2012 - 07.2013
Fullerton College - Associate of Arts, Art And Human Expression

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Austin MercadoFiber Engineer