Austin Michael Wayne Starkey
Gainesville
Summary
Thoughtful and organized multi-tasker with 7 years of retail, customer support, food, and manager experience. Able to prioritize, and effectively work to complete many tasks calmly under pressure.
Overview
8
8
years of professional experience
Work History
Car Wash Attendant
Gallo Car Wash
06.2024 - Current
- Provided exceptional customer service by recommending and apprising customers on service options, pricing, and savings opportunities through memberships or promotional information.
- Greeted customers and assessed needs to recommend suitable car wash services.
- Delivered high-quality car wash services using high-pressure washers, vacuums and detailing tools.
Prep Cook
Ichiban Sushi
02.2024 - 04.2024
- Maintained clean, hygienic kitchen workspace by sweeping, mopping, and taking out trash.
- Assembled, stored and disposed of food using proper food handling, labeling and safety techniques.
- Served attractive, appetizing meals and deployed proven tasting techniques to confirm quality, taste and palatability prior to service.
- Received shipments and placed items on proper shelves to restock and organize restaurant pantry.
- Prepared and served various food items in fast-paced environment.
Shift Leader
Charley's Grilled Subs
04.2023 - 01.2024
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
- Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
Shift Leader
Dollar General
03.2022 - 03.2023
- Enforced company policies and regulations with employees.
- Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
Seasonal Cashier
Victoria's Secret
10.2021 - 02.2022
- Maximize positive customer service experience
- Assist customers in finding specific items
- Ensure items are well-stocked for each shift
- Contribute to positive, fun working environment
- Answer phones and record detailed messages
- Help customers by asking questions and making suggestions for purchases
Assistant Manager
Jersey Mike's Subs
06.2018 - 10.2021
- Create and manage employee schedules, accommodating individual requests and requirements
- Closely monitor food quality and staff interactions with guests, proactively addressing issues to ensure customers receive a positive dining experience
- Ensured employees complied with company policies and procedures
- Respond quickly and efficiently to customer complaints
- Monitor the daily activities of 13 staff members
- Assist manager in hiring, supervising, and operating procedures
- Record inventory usage and reorder supplies as needed
- Advise senior management on staffing needs and employee issues
- Train most of the new team members
Overnight Stocker
Walmart
10.2017 - 06.2018
- Manage inventory and restock as needed
- Maintain inventory log and place orders to restock supplies as needed
- Carefully processed new shipments from trucks
Customer Service Representative
FMPHost
04.2017 - 09.2017
- Handle many inbound calls per week, answering customer inquiries and resolving issues
Education
GED -
Gainesville High School
Gainesville, Florida06.2017
Skills
- Customer service
- Scheduling
- Customer care
- Point-of-sale system
- Cash register operation
- Knife safety
- Food storage
- Food safety
Timeline
Car Wash Attendant
Gallo Car Wash
06.2024 - Current
Prep Cook
Ichiban Sushi
02.2024 - 04.2024
Shift Leader
Charley's Grilled Subs
04.2023 - 01.2024
Shift Leader
Dollar General
03.2022 - 03.2023
Seasonal Cashier
Victoria's Secret
10.2021 - 02.2022
Assistant Manager
Jersey Mike's Subs
06.2018 - 10.2021
Overnight Stocker
Walmart
10.2017 - 06.2018
Customer Service Representative
FMPHost
04.2017 - 09.2017
GED -
Gainesville High School
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