Austin Moller

West States Property Managment

09.2017 - Current

Provided for peaceful and safe tenant relations through complaint management and conflict resolution.
Reported and documented maintenance requests and scheduled appropriate services.
Oversaw move-in/move-out processes to ensure seamless transitions while minimizing vacancy periods.
Supervised maintenance staff, providing guidance on work priorities and ensuring completion of tasks on schedule.
Maintained safety standards within the property, conducting regular checks and initiating corrective measures when needed.
Managed daily operations, ensuring smooth functioning of the residential complex.
Advertised on internet ad forums and obtained potential residents through lead generation.
Increased tenant satisfaction by promptly addressing maintenance requests and resolving issues in a timely manner.
Used Excel to maintain resident database of personal information, repairs and lease agreements.
Coordinated vendors such as carpet cleaners, tilers, cable suppliers, and satellite and phone service providers.
Improved property value through regular inspections, identifying necessary repairs and upgrades.
Collected, recorded and deposited monthly rents from over 60 tenants.
Managed, scheduled and determined workload for 2-member property management team.
Delivered emergency 24-hour on-call service for tenants on building issues.
Kept properties in compliance with local, state, and federal regulations.