Austin Moore
Summary
Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems. Motivated retail sales professional with proven record of boosting sales and customer loyalty through individualized service. Resourceful individual skillful in learning customer needs, directing to desirable merchandise and upselling to meet sales quotas. Committed to strengthening customer experiences with positivity and professionalism when answering requests and processing sales. Retail sales professional versed in product placement and merchandising. Extensive experience in inventory management and shipment processing.
Overview
2
2
years of professional experience
Work History
Retail Assistant
T.J. Maxx
12.2021 - 08.2023
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Maintained tidy and organized store environment to comply with cleanliness standards.
- Answered incoming calls and emails to provide product information, features and benefits.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers
- Processed customer returns to manage smooth refunds and exchanges following store procedures.
Lifeguard
Margaritaville At Lake Lanier
03.2021 - 09.2021
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Provided friendly customer service to guests and addressed concerns.
- Monitored safety of guests in and around swimming pool.
- Attentively monitored swimmers to identify distress.
- Responded to emergency situations in a timely, efficient manner.
- Educated patrons on safety protocols and enforced safety rules.
- Maintained order and cleanliness at swimming pool and surrounding areas to uphold hygiene standards.
Education
No Degree - Nursing
Georgia Southern University
Statesboro, GA05.2027
High School Diploma -
Cherokee Bluff High School
Flowery Branch, GA05.2023
Skills
- Loss Prevention
- Order Processing
- Retail Transactions Processing
- Product Merchandising
- Product Merchandising
- Cash Register Operation
- Inventory Tracking
- Complaint Handling
Timeline
Retail Assistant
T.J. Maxx
12.2021 - 08.2023
Lifeguard
Margaritaville At Lake Lanier
03.2021 - 09.2021
No Degree - Nursing
Georgia Southern University
High School Diploma -
Cherokee Bluff High School