Austin Moore
Lancaster
Summary
Dynamic Delivery Specialist Lead at Frito-Lay with a proven track record in optimizing delivery schedules and enhancing customer satisfaction. Skilled in route planning and conflict resolution, I effectively managed logistics and trained teams to ensure safety compliance and operational efficiency. Committed to maintaining high standards in service and teamwork.
Overview
15
15
years of professional experience
Work History
Delivery Specialist Lead
Frito-Lay
Columbus, OH
05.2018 - Current
- Assisted in managing delivery schedules to ensure timely and efficient operations.
- Supported inventory tracking using company-specific software for accurate deliveries.
- Learned safety protocols for handling product and operating delivery vehicles responsibly.
- Adapted quickly to changing delivery routes and customer requests to enhance service quality.
- Maintained cleanliness and organization of delivery equipment to uphold safety standards.
- Resolved customer complaints professionally, demonstrating empathy while finding solutions that met their expectations.
- Enhanced customer satisfaction by providing timely and accurate deliveries, maintaining a friendly demeanor.
- Coordinated consistent on-time deliveries of damage-free goods.
- Conducted thorough pre-and post-trip inspections of vehicles to guarantee compliance with safety regulations and prevent potential issues on the road.
- Obtained signatures from customers upon delivery of goods.
Warehouse Lead
Pepsi of Craig
Craig, CO
03.2016 - 05.2018
- Supervised daily warehouse operations, ensuring efficient workflow and adherence to safety protocols.
- Trained and mentored team members on best practices and operational procedures.
- Implemented inventory management systems to enhance accuracy and reduce discrepancies.
- Coordinated logistics for inbound and outbound shipments, optimizing transportation processes.
- Conducted regular equipment inspections, ensuring compliance with safety standards and regulations.
- Trained employees on equipment operation and safety protocols.
- Managed a team of warehouse personnel, delegating tasks effectively to optimize workflow.
- Supervised warehouse operations by managing employees during shifts.
- Maintained a safe working environment, conducting regular safety audits and addressing potential hazards promptly.
- Increased accuracy in inventory tracking through meticulous record-keeping and routine audits.
Warehouse Lead-Bulk
GENCO
Etna OH
09.2010 - 06.2016
- Oversaw daily warehouse operations, ensuring compliance with safety standards and procedures.
- Trained and mentored staff on inventory management systems and efficient workflow practices.
- Implemented process improvements that increased operational efficiency and reduced turnaround time.
- Coordinated shipping logistics, optimizing routes to enhance delivery schedules and minimize delays.
- Developed training programs for new employees, fostering skill development and team cohesion.
- Followed verbal and written instructions to properly move and ship products.
- Used hand-held scanners and physical logs to accurately track item movements.
- Monitored performance and safety practices of 10-person warehouse staff.
Warehouse Worker
Rooms To Go
Picayune, MS
10.2015 - 03.2016
- Operated forklifts and pallet jacks to safely transport goods within warehouse.
- Organized inventory systems to enhance product accessibility and accuracy.
- Collaborated with team members to streamline order fulfillment processes.
- Inspected incoming shipments for quality assurance and accuracy.
Education
High School Diploma -
Fairfield Union
Lancaster, OHSkills
- Strong organizational skills
- Self-motivation and discipline
- Professionalism and punctuality
- Patience and tolerance
- Conflict resolution
- Safety compliance awareness
- Delivery scheduling
- Stress management capacity
- Route planning expertise
- Teamwork and collaboration
- Problem-solving
- Clean MVR
Timeline
Delivery Specialist Lead
Frito-Lay
05.2018 - Current
Warehouse Lead
Pepsi of Craig
03.2016 - 05.2018
Warehouse Worker
Rooms To Go
10.2015 - 03.2016
Warehouse Lead-Bulk
GENCO
09.2010 - 06.2016
High School Diploma -
Fairfield Union