Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Strong leader and problem-solver who uses independent decision-making skills and sound judgment to positively impact company success. Approached each day and unique challenges with enthusiasm, patience and humor. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
10
10
years of professional experience
Work History
Arborist
Floyd's Tree Service
01.2022 - Current
Increased property safety through the removal of hazardous trees and limbs, reducing potential damage risks.
Preserved tree structural integrity with proper pruning techniques, promoting healthy growth patterns.
Improved client satisfaction by providing expert advice on tree care and maintenance best practices.
Optimized equipment performance with regular maintenance checks, decreasing downtime and increasing efficiency.
Collaborated with team members to complete large-scale projects efficiently and safely, fostering a positive work environment.
Consistently met or exceeded job performance expectations, earning positive reviews from both clients and supervisors alike.
Felled trees carefully to avoid damage to property and landscape.
Maintained work vehicles and equipment.
Removed and disposed of undesirable and dead limbs.
Loaded and unloaded trucks and trailers.
Key Manager
Colorado Springs Melting Pot
09.2018 - 03.2019
Increased customer satisfaction by implementing efficient inventory management strategies.
Streamlined office operations for improved workflow and productivity, reducing wasted time and resources.
Coordinated with cross-functional teams to ensure timely completion of key projects, resulting in successful product launches.
Developed training programs to enhance employee performance and skillsets, boosting overall team efficiency.
Mentored junior staff members, helping them to advance their careers within the company and develop strong professional skills.
Zipline Tour Guide
Royal Gorge Zipline Tours
03.2018 - 03.2019
Enhanced customer satisfaction by providing engaging and informative zip line tours.
Ensured safety for all guests by conducting thorough equipment inspections before each tour.
Increased repeat business by fostering positive relationships with customers during tours.
Streamlined check-in process, managing guest registration and waiver completion efficiently.
Maintained a clean and organized work environment, promoting a professional atmosphere for guests.
Collaborated with fellow guides to continuously improve tour content and delivery methods.
Provided exceptional customer service, addressing any concerns or questions promptly and professionally.
Maximized guest enjoyment by tailoring tour content based on individual preferences or interests.
Reduced wait times between tours by efficiently transitioning groups through the course.
Supported overall company mission and values, consistently receiving positive feedback from management and guests alike.
Internet Sales Associate
LHM Toyota Of Colorado Springs
03.2014 - 03.2018
Enhanced customer satisfaction by promptly responding to online inquiries and providing accurate product information.
Boosted sales revenue by effectively managing leads and maintaining consistent follow-up with prospective clients.
Collaborated with team members to develop and implement tailored marketing strategies for online sales promotions.
Trained new hires on company procedures, product offerings, and best practices for internet sales success.
Increased repeat business through exceptional customer service and building strong client relationships.
Generated new business opportunities by proactively reaching out to potential customers via email and social media platforms.
Participated in weekly sales meetings to discuss progress toward quotas and share insights for improvement within the team.
Utilized excellent communication skills when interacting with customers through live chat support or phone calls, resolving any concerns or issues they might have encountered while browsing the website or purchasing products online.
Achieved monthly sales targets consistently by utilizing effective time management techniques in addition to persuasive selling tactics during conversations with potential buyers.
Internet Sales Associate
LHM Toyota Of Colorado Springs
06.2019 - 07.2021
Enhanced customer satisfaction by promptly responding to online inquiries and providing accurate product information.
Boosted sales revenue by effectively managing leads and maintaining consistent follow-up with prospective clients.
Collaborated with team members to develop and implement tailored marketing strategies for online sales promotions.
Trained new hires on company procedures, product offerings, and best practices for internet sales success.
Increased repeat business through exceptional customer service and building strong client relationships.
Generated new business opportunities by proactively reaching out to potential customers via email and social media platforms.
Participated in weekly sales meetings to discuss progress toward quotas and share insights for improvement within the team.
Utilized excellent communication skills when interacting with customers through live chat support or phone calls, resolving any concerns or issues they might have encountered while browsing the website or purchasing products online.
Achieved monthly sales targets consistently by utilizing effective time management techniques in addition to persuasive selling tactics during conversations with potential buyers.