Austin Moss
Forest
Summary
Reliable and efficient professional with strong communication and customer service skills. Knowledgeable about wide range of electrical systems and electrical components. Takes pride in completing projects on-time and within budget while complying with safety standards and applicable regulations.
Overview
8
8
years of professional experience
Work History
Front End Team Member
Walmart
08.2023 - 05.2024
- Kept front end areas clean and organized for professional appeal to customers.
- Managed customer concerns and responded to questions concerning [Product or service].
- Accepted payments, returned change and issued receipts.
- Exceeded customer expectations with friendly greetings, attentive problem-solving skills, and prompt service.
- Processed returns efficiently while adhering to store guidelines, preserving customer satisfaction without compromising profitability.
- Trained new employees on company procedures, enhancing overall team performance through knowledge sharing.
Gaffer
Liberty University
03.2023 - 11.2023
- Developed comprehensive lighting plans, resulting in efficient workflows and streamlined set operations.
- Prepared contingency plans for unexpected changes during production, minimizing downtime and ensuring smooth operations.
- Assisted in location scouting efforts with an eye for natural light opportunities that could complement artificial setups when necessary.
- Managed electrical safety protocols, ensuring a secure work environment for cast and crew members.
- Received positive feedback from producers, directors, and cinematographers regarding the quality of lighting designs delivered throughout various projects.
Entertainment Team Associate
Walmart
08.2021 - 05.2023
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Contributed to team success by completing jobs quickly and accurately.
- Maintained productive, efficient approach to all tasks.
- Learned all required tasks quickly to maximize performance.
- Operated register to process payments and collect cash payment for order totals.
- Developed strong cooperative relationships with coworkers and managers.
Panera Team Associate
Panera Bread
06.2022 - 08.2022
- Displayed excellent teamwork skills while working alongside fellow team members in a fast-paced environment.
- Performed opening and closing duties as needed, ensuring the restaurant was prepared for efficient operation each day.
- Enhanced customer satisfaction by providing efficient and friendly service during busy meal times.
- Greeted guests pleasantly and answered menu questions.
- Handled cash transactions accurately and efficiently, ensuring proper cash handling procedures were followed.
- Demonstrated exceptional multitasking abilities by managing multiple tasks simultaneously during peak hours without sacrificing quality of service or attention to detail.
Customer Service Clerk
Publix Super Market
06.2016 - 07.2021
- Contributed to a positive work environment through effective communication and teamwork among colleagues.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Assisted in training new customer service clerks, sharing best practices and providing guidance as needed.
- Issued receipts and processed refunds, credits, or exchanges.
Education
Bachelor of Arts - Film Production
Liberty University
Lynchburg, VA05.2024
Skills
- Electrical safety standards
- Power Distribution
- High voltage engineering
- Microcontroller programming
Timeline
Front End Team Member
Walmart
08.2023 - 05.2024
Gaffer
Liberty University
03.2023 - 11.2023
Panera Team Associate
Panera Bread
06.2022 - 08.2022
Entertainment Team Associate
Walmart
08.2021 - 05.2023
Customer Service Clerk
Publix Super Market
06.2016 - 07.2021
Bachelor of Arts - Film Production
Liberty University